Job Description

CASPA SERVICES LTD - POSITION VACANCY - House Coordinator - Katherine, NT

Make a meaningful difference in the lives of children and young people across Katherine.

At CASPA Services Ltd, we are committed to supporting children, young people, families, and communities, particularly Aboriginal and culturally and linguistically diverse communities. Our work is grounded in evidence-based, trauma-informed, and culturally responsive practice. We value innovation, reflective practice, and leadership that places the wellbeing of young people and staff at the centre of service delivery.

ABOUT THE ROLE

We are seeking an experienced and values-driven House Coordinator to provide leadership within our residential care services in Katherine. This role suits a strong people leader who can guide, support, and develop a team of Therapeutic Care Workers while maintaining safe, consistent, and high-quality therapeutic care for children and young people with complex needs.

As House Coordinator, you will have oversight of day-to-day operations within the house, including compliance with organisational policies, procedures, and care plans. You will play a key role in fostering a positive team culture, maintaining professional standards, and embedding trauma-informed and therapeutic frameworks into everyday practice.

To obtain a comprehensive overview of the skills and experience required, key responsibilities, and CASPA's hiring process, please email NTcareers@caspa.org.au.

Key Responsibilities:

• Provide direction, coordination and support to Therapeutic Care Workers
• Active supervision of Therapeutic Care Workers
• Induction and Orientation of New Staff
• Development of schedule and care plan for young people, with Therapeutic Specialist and Hub manager, and ensure implementation
• Lead and contribute to a positive team culture through regular team and clinical meetings
• Ensure houses are maintained in accordance with the Statutory Standards of Care
• Administration, report writing, and compliance responsibilities
• Contribute to a positive team culture
• WHS responsibilities

Skills & Experience

Essential

• Minimum Diploma in Community Services, Youth Work, Mental Health, Social Science or other relevant field

• Understanding and empathy for vulnerable families, children and young people with complex needs who have suffered childhood trauma and neglect
• Ability to support staff working in difficult conditions, including vicarious trauma-related incidents
• Demonstrated understanding of the demands of Statutory Out of Home Care
• High-level interpersonal skills with the ability to communicate effectively (written and verbally) with a diverse range of clients and stakeholders
• Demonstrated leadership skills including conflict resolution and effective communication and experience in staff supervision, coaching and supporting staff working in difficult conditions
• Demonstrated ability to monitor therapeutic plans for clients
• Demonstrated ability to relate to children and young people who have suffered early childhood trauma and neglect
• Intermediate computer literacy

Desired

• Budget management/contract management experience
• Significant rostering experience
• On-the-ground youth work experience

QUALIFICATIONS

Minimum Diploma in Community Services, Youth Work, Mental Health, Social Science or other relevant field

EMPLOYEE BENEFITS

• CASPA offer wellbeing support through Telus Health with free, confidential coaching and support from a team of expert clinicians.
• As a CASPA employee, you can Salary Package up to $15,900 per year for general living expenses, plus an additional $2,650 of your pay each year for entertainment benefits such as dining out, hiring a venue, or paying for holiday accommodation. You can also sign up for a novated lease for a new, used or existing car, including both the finance of the car and all running costs. You can salary package additional amounts under the Remote Area Benefits (certain areas only) and claim back any relocation costs you incur for moving for work-related purposes.
• CASPA has a partnership with Summerland Bank through their Priority Partner Program. CASPA employees can assess special banking benefits.
• CASPA has a partnership with Medibank, and all employees can access benefits and discounts with Medibank.
• Comprehensive systems, including a Human Resources Information System and a Central Rostering System
• 11.5% Super Guarantee
• Generous Leave Entitlements
• Supervision Sessions and opportunities for Internal Training, Career Growth & Progression

ABOUT THE ORGANISATION

CASPA Services Ltd is a not-for-profit organisation providing a range of specialised care services to support complex trauma-based needs for children, young people, families, and people living with disabilities. Our programs include Therapeutic Intensive Residential Care, Intensive Family Preservation, Therapeutic Foster Care, Restoration, and other associated care types. We are a registered NDIS provider and operate a social enterprise Maintenance and repairs business. As a growing and diversifying organisation, we have approximately 700+ employees working in communities across New South Wales, Queensland, and the Northern Territory.

If you are looking to join a committed team making a powerful difference in the lives of children and young people, we would love to hear from you. CASPA is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourages Aboriginal and Torres Strait Islander people to apply.

We are seeking to employ those who reflect the diversity of our young people to ensure we can support each individuals needs and wants, while aligning with our values: 'Inspiring People to Thrive'

HOW TO APPLY

Please submit your application via the CASPA Careers website or, where applicable, the SEEK website. We encourage early applications, as applications will be reviewed as they are received, and the recruitment process may close early if a high volume of suitable candidates is identified.

A comprehensive mandatory induction and Therapeutic Crisis Intervention training will be provided upon commencement. Your application should include a current resume and a cover letter outlining your suitability for the role, addressing the selection criteria detailed in the Position Description.