Job Description

JOB TITLE: HOUSE ATTENDANT

DEPARTMENT: HOUSEKEEPING

REPORTS TO: DIRECTOR OF HOUSEKEEPING

FLSA STATUS: NON-EXEMPT

OBJECTIVE:

The House Person performs cleaning duties to ensure highest standards of cleanliness and to provide a memorable guest experience through anticipating guest needs and providing exceptional service to support Hilton Brand Standards.

DUTIES AND RESPONSIBILITIES:

• Transport clean/dirty linen to and from Housekeeping main closet to room attendant closets.
• Clean assigned guest balconies, front and back.
• Strip all departure rooms including removing dirty linen and trash.
• Maintain exterior of all guest rooms.
• Maintain and organize room attendant linen closets.
• Maintain proper par stock of supplies and linens.
• Report deficiencies to Housekeeping Management or Engineering.
• Maintain and clean golf carts for daily use.
• Maintain punctual, regular attendance.
• Support safe work habits and environment.
• Perform other duties as assigned.

Requirements

QUALIFICATIONS

• Open availability including weekends and holidays.
• Six months related experience.
• Commitment to excellence and high standards.
• Ability to manage priorities and workflow.
• Flexible and adaptable.
• Basic understanding of workplace language.
• Ability to work independently.
• Valid authorization to work in the U.S.
• Must meet legal age requirements.

PHYSICAL DEMANDS:

• Ability to stand and walk for extended periods.
• Lift and carry up to 50 pounds.
• Coordinate multiple tasks simultaneously.

LANGUAGE SKILLS:

• Must speak and communicate in English.
• Ability to communicate clearly with guests and team members.

CERTIFICATES & LICENSES:

• None required.

WORK ENVIRONMENT

• Use of protective equipment (gloves, masks if needed).
• Exposure to cleaning chemicals.

GROOMING & UNIFORM:

Employees must wear assigned uniforms at all times. Damaged uniforms may result in disciplinary action.