Job Description

Bring your passion for hospitality to Caption by Hyatt, Nashville, proudly managed by HRI Hospitality.

At Caption by Hyatt Nashville, our House Attendants are essential to delivering an exceptional guest experience. This position supports the Housekeeping team by maintaining the cleanliness and appearance of public areas, guest corridors, and back-of-house spaces while ensuring Room Attendants have the supplies and resources needed to service guest rooms efficiently. Through teamwork, attention to detail, and a commitment to hospitality, House Attendants help create a clean, safe, and welcoming environment for guests and colleagues alike.

Job Title House Attendant

Departments: Housekeeping

Supervision Exercised: None

Supervision Received: Executive Housekeeper / Assistant Housekeeping Manager

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent preferred.

Experience

• Previous housekeeping, janitorial, or cleaning experience preferred.
• Hotel or hospitality experience a plus.

Skills & Knowledge

• Strong attention to detail and cleanliness standards.
• Ability to lift, push, and pull up to 75 lbs.
• Ability to stand, walk, bend, and lift throughout the shift.
• Good time management and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of cleaning chemicals and safety procedures preferred.

Job Duties & Responsibilities

• Maintain cleanliness of hallways, elevators, public areas, and back-of-house spaces.
• Remove trash and soiled linens from guest floors; restock linen closets as needed.
• Deliver clean linens, supplies, and amenities to room attendants.
• Clean and maintain public restrooms and lobby areas.
• Assist with moving furniture, equipment, and guest items when necessary.
• Operate housekeeping carts and equipment safely.
• Respond to guest and team requests promptly and courteously.
• Follow all safety, sanitation, and company policies.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements