Sonesta International Hotels

House Attendant

Sonesta International Hotels  •  Houston, TX (Onsite)  •  1 month ago
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Job Description

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

We are recruiting for PM House Attendant, working the hours of 2 pm to 11 pm. The House Attendant will assist room attendants on assigned floors and may assist with stripping linens from room and/or cleaning of public areas. He/she will also deliver and retrieve items requested by guests and housekeeping staff.

Essential Elements:

  • Ability to adhere to Sonesta grooming standards.
  • Ability to lift and move approximately 75 pounds.
  • Ability to push / pull carts weighing approximately 200 pounds.
  • Ability to bend, squat, kneel, climb (including stairs) and reach continually on a daily basis.
  • Ability to operate and control industrial maintenance equipment (for example: floor buffers, carpet cleaners, etc.)
  • Ability to perform tasks requiring sustained repetitive motion (for example: cleaning windows, vacuuming, etc.)
  • Ability to hear guest voices through a closed door.
  • Ability to sustain outdoor elements including heat, wind, rain and cold.
  • Ability to communicate with guests and be able to direct/escort them to the various facilities and functions within the hotel.

Job Tasks:

  • Maintain a quiet, professional atmosphere in all guestrooms, corridors and public areas.
  • Follow procedures for reporting to work, taking meal breaks and end of shift.
  • Follow bending/lifting techniques.
  • Ensure chemicals are mixed properly and bottles filled as required.
  • Ensure linen rooms are properly stocked.
  • Follow procedures for processing torn and stained linen.
  • Ensure linen bags are emptied in a timely manner.
  • Ensure trash bags are emptied in a timely manner.
  • Follow procedures established for cleaning Room Service tables and / or trays.
  • Follow procedures established for cleaning windows, mirrors and brass.
  • Maintain the cleanliness of vending areas.
  • Maintain the service area landings; cleaning and stripping of floors as required.
  • Follow procedures established for vacuuming corridors and public areas.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Sonesta International Hotels

About Sonesta International Hotels

Sonesta is now the 8th largest hotel company in the US, with 13 brands that consist of 1100 hotels, 100K+ rooms across three continents and include The Royal Sonesta, The James Hotels, Classico Collection by Sonesta, Sonesta Hotels & Resorts, MOD Collection by Sonesta, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Red Lion Hotels, Inns & Suites by Sonesta, Signature Inn by Sonesta, Americas Best Value Inn by Sonesta and Canadas Best Value Inn by Sonesta.

With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass. Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of Sonesta's hotels.

Sprung from the classic hoteliers of the mid-20th century, Sonesta is a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating over 85 years in hospitality. When savvy travelers stay in one of our locations throughout the world, they are treated to a genuine experience, reflective of the culture and personality of the destination. Guests are always delighted to find that we have let the outside culture in!

As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel – service, beautiful surroundings and an unmatched destination experience delivered with style. It’s our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past.

Discover what you have been missing at Sonesta. Join us. We can’t wait to meet you.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Newton, Massachusetts
Year Founded
Unknown
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