Job Description
Elvis Presley Enterprises
Become a part of the exciting growth at Graceland!
Since opening to the public in 1982, Elvis Presley's Graceland has hosted over 20 million visitors from every state in the union and nearly every country of the world. Graceland welcomes over 500,000 visitors each year, is one of the five most visited home tours in the United States, and is the most famous home in America after The White House.
In 1991, Graceland was placed on the National Register of Historic Places. In 2006, it was designated a National Historic Landmark.
Graceland visitors come from all walks of life, all ages, all musical tastes, all income levels, all educational backgrounds, and all parts of the world.
Our employees are ambassadors to Memphis and work hard to ensure all of our guests are treated with the same southern hospitality that Elvis Presley was known for.
This is a Full-Time position located in the Food & Beverage Department at The Guest House at Graceland Hotel with variable/flexible working hours to include weekends, holidays and overtime as required. This position is under the direction of the Senior Food and Beverage Director/Executive Chef. Benefits will be offered after successful completion of a sixty (60) day introductory period for Full-Time employees. This is a promotional opportunity and is an internal/external recruitment.
Responsible for all aspects of managing the Kitchen and Kitchen personnel. Ensuring the quality preparation of all menu items and proper handling/ storage of all food items in accordance with standards. Coordinates the purchase of all food and develops menus, maintaining approved food costs and labor costs.
Job Requirements:
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Responsible for the preparation of food for guests.
• Responsible for sanitation, upkeep of the culinary dept., and making sure that all food safety and quality standards are followed.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Review the daily activities; check the following:
◦ house count
◦ forecasted covers for each outlet.
◦ Catering activity
◦ purchases
◦ meetings
◦ appointments
◦ Establish the day's priorities and assign production and prep task to staff to execute.
• Other Duties as assigned.
PHYSICAL REQUIREMENTS: Ability to stoop, reach, walk and stand for long periods of time; ability to lift boxes weighing up to forty (40) pounds; speak clearly and distinctly.
SPECIAL CONDITIONS: Uniform is required; hair net must be worn while in food production areas; work in non-smoking environment; must follow, have knowledge of health codes and be Serve-Safe Certified or willing to become certified, possess or willing to apply for an ABC Card and Beer Card.
SPECIAL CONDITIONS: Uniform is required; hair net must be worn while in food production areas; work in non-smoking environment; must follow, have knowledge of health codes and be Serve-Safe Certified or willing to become certified, possess or willing to apply for an ABC Card and Beer Card.
APPLICATION PROCESS: Please apply online at www.gracelandjobs.com. Must be able to pass a background check and pre-employment drug test. We are an equal opportunity employer. This position will remain open until filled.
Notice: Screening tests for alcohol and illegal drug use will be required before hiring and during your employment with this company.
