Job Description

About Wego

We're on a mission to help people discover the real value of travel, to inspire, to give more reasons, to make it easy, for you to go. Our company was founded back in 2005, and since then, we've imagined and created some of the most well-loved products for travelers all around the world.

Today, Wego is used by millions of people every month, people who travel for adventure, work, family, and for many other reasons. That's why we work tirelessly to make your experience of planning & booking flights, hotels, and trips as seamless as possible.

About the Role

The Hotels Loading Specialist will take ownership of hotel data management, including uploading and maintaining supplier agreements, contracted rates, and availability. The role requires ensuring data accuracy and efficient processing while collaborating closely with contractors, coordinators, and suppliers. With 1–2 years of experience, the Specialist is expected to contribute to operational improvements and provide support in more complex loading and connectivity tasks.

Key Responsibilities

• Upload, validate, and maintain suppliers’ hotel information in the database.
• Upload and manage contractual agreements, including handling connectivity-specific requirements.
• Oversee the accurate updating of hotel rates, availability, and inventory allocations.
• Generate and analyze reports from multiple data sources to ensure data quality.
• Monitor progress against loading and quality KPIs, ensuring targets are met.
• Communicate effectively with contractors, coordinators, and suppliers to resolve discrepancies or issues.
• Support junior team members when required and share best practices.

Requirements

• 1–2 years of experience in hotel contracting, yielding, or operations within TA/OTA/DMC/WH.
• Experience with B2B/B2C contracting processes in the designated destination.
• Prior exposure to connectivity systems and rate loading tools is preferred.
• Bachelor’s degree in Tourism Studies, Hospitality Management, Business, or equivalent.
• Very good proficiency in Arabic and English (written and spoken).

Core Competencies

• Strong analytical and reporting skills.
• Attention to detail with the ability to work under pressure.
• Demonstrated ownership, accountability, and results-driven mindset.
• Agility and flexibility to adapt to shifting priorities.
• Well-developed communication skills for internal and external coordination.