Job Description

SantaPark Arctic World is a family-owned company with a big heart and a passion for excellence. Nestled in the heart of the Arctic, we offer a blend of luxury, local traditions, magic, and natures wonders all year round.

Arctic TreeHouse Hotel is a luxury hotel that brings comfort luxury and Lappish hospitality to life in a new way for our guests worldwide. We aim to make every guest's stay a lifelong memory and ensure guests feel at home through our service and atmosphere.
We are looking for new talents for Winter 2026-2027 from Finland and around the world 🌍

Are you our new Hotel Valet? (Main season 11/2026-3/2027)

✨ Job description
Guest Service Team plays a crucial role in warmly welcoming and taking care of our in-house guests. The Valet and the front desk reception team work extremely closely to manage the guest service duties. This role is hospitality- and customer service-driven. Duties include:

High-end customer service
Serving welcome drinks and supporting the check-in process

• Transporting guests to and from their rooms

• Delivering breakfast and room service

• Rooming guests and introducing them to the sauna, fireplace, and other room features

• Assisting guests with their requests throughout their stay

• Upselling activities and gift shop products

• Managing the luggage room

• Setting up outdoor private dining areas

• Delivering firewood to the fireplaces

• Keeping valet vehicles clean and presentable

• Maintaining outdoor sports equipment

• Shoveling snow from entrances and supporting the Housekeeping team when needed

• Running errands as required

✨ General requirements

• Ability to work independently as well as part of a team

• Problem-solving mindset with a self-driven attitude

• Outgoing personality with strong communication skills

• Genuine motivation to learn and develop

• Valid driver's license

• Fluent English (additional languages are an advantage)

• Legal right to work in Finland (Finnish work visa or EU residence)

✨ Considered as an advantage

• Additional language skills

• Ability to read situations and adapt quickly

• Previous experience in the hospitality industry

• Natural charisma and a talent for small talk

✨ What to expect:
Job-specific work training prior to the start of the season

• Role-specific training before the start of the season

• A fun, international work environment

• A once-in-a-lifetime opportunity to work in the capital of Finnish Lapland

• Hourly wage with supplements and holiday compensation

• Collective Agreement for the Hotel, Restaurant and Leisure Industry (Sundays and public holidays are double paid in Finland)

• Flexible scheduling Monday to Sunday with alternating days off

• Average of 90 hours per 3-week period

• Day and evening shifts

• Company benefits (check our careers page)

• Supported accommodation

Please send your application below and attach your CV with a picture; we look forward to it!