Position: Hotel Shuttle Driver
BASIC FUNCTION & JOB DUTIES:
Under general supervision, operates the hotel shuttle van to provide guests and potential guests with convenient and reliable transportation to and from the airport while following Company policies and procedures. Van drivers welcome and create a positive first/last impression upon guest arrival/departure. This function includes assisting with loading and unloading of guest luggage, providing information in regard to the hotel's facilities and events and directions to local attractions. Ensure the van is clean at all times including assisting with monitoring routine maintenance and immediately reporting in mechanical concerns.
Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests while welcoming guests to the city. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
QUALIFICATIONS
High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
Must have a valid driver's license for the applicable state.
Minimum of one year driving experience
Must have an acceptable MVR (Motor Vehicle Driving Record)
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must maintain composure and objectivity under pressure.
GENERAL KNOWLEDGE, SKILL, AND ABILITY:
Requires ability to communicate in a friendly manner with guests in order to create a warm, relaxing, efficient environment. Must maintain a good driving record and notify management immediately of any changes in your record.
At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.
Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.
Palette Hotels is a modern and fully integrated hotel management company. We are partners you can count on to deliver on a broad scope of services to grow your hotel investments. We know how to bridge the gap between risk and reward, providing you comfort and ease while investing in your future. At Palette Hotels, you can trust our team to deliver a holistic approach in your hospitality ventures while integrating data-driven insights into our operations. We will safeguard your investments and optimize your returns. Our focus on cultivating the full potential of our team members with a results oriented, data driven, owner mindset helps deliver upon our value proposition.
