Crescent Hotels & Resorts

Hotel Sales Manager

Crescent Hotels & Resorts  •  Denver, CO (Onsite)  •  4 months ago
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Job Description

Key Responsibilities

· Develop and execute sales strategies to increase room revenue, group bookings, and event sales

· Identify, prospect, and secure new corporate, group, and leisure accounts

· Maintain and grow relationships with existing clients through regular communication and site visits

· Prepare and negotiate contracts, rates, and proposals in line with hotel policies

· Conduct hotel tours for prospective clients and event planners

· Collaborate with marketing, revenue management, and operations teams to align sales efforts

· Monitor market trends, competitor activity, and pricing strategies

· Achieve or exceed monthly and annual sales targets

· Attend trade shows, networking events, and industry functions as required

· Maintain accurate sales records, forecasts, and reports using CRM and PMS systems

Qualifications & Skills

· Bachelor’s degree in Hospitality Management, Business, Marketing, or a related field (preferred)

· Proven experience in hotel sales, hospitality sales, or a related role

· Strong negotiation, communication, and presentation skills

· Excellent relationship-building and customer service abilities

· Ability to work independently and manage multiple accounts simultaneously

· Proficiency in CRM systems, hotel PMS, and Microsoft Office

· Knowledge of local market dynamics and hospitality trends

Work Environment

· Combination of office-based work and on-site client meetings

· May require evenings, weekends, and travel for events or client entertainment

Performance Metrics

· Revenue growth and achievement of sales targets

· Occupancy and average daily rate (ADR) improvement

· Client retention and satisfaction

· Accuracy of forecasting and reporting

Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
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