Job Description

WE’RE HIRING! SALES COORDINATOR Hotel, Cape Town Are you organised, customer-focused and passionate about sales and hospitality? My client is looking for a Sales Coordinator to provide vital support to the Sales & Marketing team, manage customer enquiries and help maximise hotel revenue. THE ROLE • Handle customer enquiries and requests professionally • Assist with hotel reservations for FITs, groups and conferences • Prepare rate proposals and follow up on business opportunities • Handle non-residential conference enquiries • Maintain accurate customer databases and records • Support the Sales team with administration and reporting • Assist with MIS and departmental reports • Manage sales collateral and promotional materials • Build positive relationships with internal and external customers • Contribute to an efficient, professional Sales Department Requirements Diploma/Degree from a reputable hotel school At least 1 year’s experience in a similar position Excellent communication and customer service skills Strong administrative and organisational abilities Fluent English; additional languages advantageous Proficiency in Microsoft Office Working knowledge of OPERA A professional, proactive and positive approach