Accor

Hotel Receptionist

Accor  •  £30k/yr  •  London, GB (Onsite)  •  7 hours ago
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Job Description

"Why work for Novotel London Blackfriars? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Full-Time Hotel Receptionist

We’re looking for a FUN, PASSIONATE, and WELCOMING Hotel Receptionist to join our FANTASTIC TEAM at Novotel London Blackfriars!

Salary £30,014 per annum
Shifts You will be required to work morning and evening shifts including weekends, and may be required to work night shifts to cover holidays.

What you’ll do

  • Provide a seamless check-in/check-out experience
  • Respond promptly to guest queries and ensure their satisfaction
  • Offer recommendations on local activities, dining and entertainment
  • Identify priority guests, VIPs and ensure their rooms are checked prior to arrival and placed with relevant VIP amenities
  • Coordinate with the Duty Manager to provide excellent guest service
  • Handle guest messages and room moves as needed

Qualifications

What we’re looking for

  • A welcoming, professional attitude with strong communication skills
  • A knowledge of London’s activities, restaurants and local attractions
  • Previous receptionist or customer service experience

Additional Information

  • A Discount Card to be used in Accor Hotels Worldwide
  • 2 x Complimentary stays in UK hotels (Bonus Breaks Vouchers - subject to availability and T&C)
  • Eyecare Vouchers
  • Merlin Discount
  • Training & Development
  • Additional holidays with service
  • And more: recommend a friend scheme; Employee Advisory Service

Salary: £30,014 per annum

Please Note - The successful candidate must already have eligibility to work in the UK

Apply now and be part of our dynamic team!

Accor

About Accor

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Issy-les-Moulineaux, FR
Year Founded
Unknown
Website
accor.com
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