Participates in the development and implementation of business strategies for the hotelwhich are aligned withChoice Hotelsoverall mission, visionvaluesand strategies

• Develops and implements strategies for hotel operations that support achievement of the hotel’s goals

• Monitors status regularly and adjusts strategies as appropriate

• Develops the annual budget in conjunction with the Executive Committee

• Participates in the development of the annual marketing, sales and yield management plans and strategies

• Continuallyimprovehotel operations and adheres toRadisson Blubrand standards

• Maximizes profitability and revenue by directing the hotel operations

• Directs hotel operationsin accordance withRadisson Blu’s standards of operations

• Develops and implements operating procedures and standards that supportemployees’in service and teamwork

• Analyzes business results on a regular basis andtakes actions to improveresults as appropriate

• Leverages system-wideexpertiseand resources where possiblein order toincorporate best practices and deliver services on acost effectivebasis

• Setsobjectivesfor each department and supervises the department manager

• Implements the approved budget; monitors revenues and costson a daily basisand takes corrective action

• Controls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payrollcontroland other expense management systems

• Develops and implements strategies and practices which support employee engagement

• Develops and recruits the human resources necessary to achieve hotel and Management Services’ goals

Directs the development and implementation of strategies and practices which support employee engagement throughout the hotel

• Oversees allfacetsof human resources management including the recruitment and selection, training & development, compensation,recognitionand performance management of the work force

• Takes active role in recruitment andselectionof qualified candidates

• Communicates performance expectations and provides employees with on-going feedback

• Provides employees with coaching and counseling as needed to achieve performanceobjectivesand reach their fullest potential

• Drives employee engagement through the creation and implementation of departmental action plans

Creates 100% guest satisfaction byprovidingtheRadisson Bluexperience through performance thatdemonstratesthe standards of genuine hospitality and exceeding guest expectationsProvides employees with the training and resources they need to maximize employee engagement and deliver on service and teamwork

Requirements/Skills:

• Minimum of fiveyearswork experience in hotel management
• Bachelor’s degree preferred
• Experience managing to brand standards
• Proven leadership skills, results oriented
• Able to resolve conflicts guests,supervisorand employee
• Able to collaborate effectively with other hotel employees and managers to ensure teamwork
• Knowledge or hotel operations including; preparation of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning
• Must work well in stressful,high pressuresituations
• Able to create a diverse and supportive work environment
• Willing to work a flexible schedule including weekends and holidays
• Adheres to the policies and procedures of the hotel