As a Maintenance Engineer at Best Western Plus Hacienda Hotel Old Town, you will be responding to a wide array of engineering needs and interacting directly with guests. Your responsibilities will include, but are not limited to, performing preventive maintenance, responding to guest repair requests, and maintaining inventory. Your duties will entail troubleshooting various maintenance issues in a timely and professional manner to ensure we provide the best services to our guests. This role is best suited for someone who enjoys a balance of independent work and team coordination, thrives on problem-solving, and takes pride in keeping facilities at their best.
Key Responsibilities
Troubleshoot and perform repairs in areas such as HVAC, plumbing, electrical, carpentry, and mechanical systems
Respond quickly and professionally to guest maintenance requests and internal work orders
Conduct daily property walk-throughs and complete duty round checklists, addressing issues as needed
Perform routine and preventive maintenance to ensure optimal operation of equipment and building systems
Maintain cleanliness and safety of maintenance spaces, work areas, and any impacted guest/public areas during repairs
Install, maintain, and repair appliances, light fixtures, door hardware, and more
Check and maintain safety systems (fire alarms, emergency lighting, ventilation systems, etc.)
Support outdoor upkeep: maintain trash areas, assist with minor landscaping tasks
Build and maintain relationships with vendors and contractors for external support when needed
Communicate effectively with the Director of Engineering and General Manager regarding major repairs or safety concerns
What We're Looking For
Prior experience in hotel or property dwellings maintenance
Working knowledge of HVAC, electrical, plumbing, and general maintenance best practices
Comfortable using hand tools, power tools, and reading technical manuals or schematics
Excellent problem-solving skills and attention to detail
Ability to work independently with minimal supervision, and as part of a team
Strong communication and interpersonal skills
Physical ability to lift up to 50 lbs, climb ladders, and perform duties in a variety of indoor/outdoor settings
Additional Details
This position may require working weekends, holidays, or variable shifts based on business needs.
The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be a comprehensive list of all activities, duties, responsibilities, or qualifications of the job. Activities, duties, and responsibilities are therefore subject to change and new ones may be assigned at any time, with or without notice. We are an equal opportunity employer and make employment decisions without regard to membership in any protected class. Those who are ineligible to work in the United States and provide current legal I9 documentation will not be considered
Our company strives to provide exceptional service, quality, and dedication to our guests, associates, and investors of our hotels. We have six name-brand hotels throughout the California region and will be opening the eighth property in Alameda, CA fall of 2023.
James Woo - Chief Executive Officer
As one of the starting directors of the company, James Woo brings fourteen years of hospitality industry experience to WS Management. He began his hospitality career as the General Manager of a select-service hotel. He transitioned to acquisitions and eventually to hotel property development and founded WS Management in 2013.
Sean Woo - Chief Financial Officer
CFO Sean is a founding member of WS Management and is responsible for the company’s financial, accounting and risk management activities. Sean also actively participates in the company’s long-term strategies through identifying, negotiating and financing real estate acquisitions.
Janet Fioriti - Vice President
Janet is responsible for the operating performance, asset preservation, quality and service excellence, revenue management and top-line sales performance for each asset in the portfolio. She is keenly focused on building a culture of entrepreneurial spirit, outrageous hospitality and employee engagement and care.
