Do you want to be part of a growing company with the ability to make a difference? Consider joining DelMonte Hotel Group, a reputable, family-owned business headquartered in Rochester, NY. As an industry leader, DelMonte Hotel Group develops, owns, and operates award-winning properties across five states, including New York, Ohio, Pennsylvania, Rhode Island, and Tennessee.
We are currently seeking experienced and driven candidates just like you to serve as an Operations Manager – Housekeeping for the AC Element Hotel by Marriott Rochester, NY at City Gate!
The main objective of the Operations Manager – Housekeeping is to assist in managing the daily operations of the Housekeeping and Laundry departments, ensuring clean, orderly, and attractive guest rooms and public spaces throughout the hotel. This position plays an important role in leading and developing associates, maintaining high standards of cleanliness, responding to guest concerns, and supporting the overall success of the hotel.
Successful candidates will combine strong operational leadership with exceptional attention to detail and a friendly, welcoming, and energetic personality. The ideal candidate will be a hands-on leader who is comfortable working alongside the team, inspecting rooms and public areas, addressing guest needs, developing associates, and ensuring our cleanliness and service standards are consistently achieved. Strong time management, communication, problem-solving, and leadership skills are essential for success in this role.
As an Operations Manager – Housekeeping with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and brings out the best in you each and every day. It’s the kind of company where many of our associates come for a job but stay for a career—the kind of place where your strengths will be appreciated and where each of us can truly be ourselves.
Your hard work and professional dedication will be rewarded with an excellent compensation package.
If you are quality-oriented, driven to succeed, and passionate about creating an exceptional guest experience through outstanding cleanliness and service, consider applying today and joining the team at the AC Element Hotel by Marriott Rochester, NY at City Gate!
OUR MISSION
To develop, acquire, and manage a portfolio of exceptional properties offering an unparalleled experience to our guests and to benefit all stakeholders - associates, guests, vendors, lenders, owners, investors, and the communities we live and do business in.
OUR STORY
With over 50 years of hospitality experience, the DelMonte Hotel Group has a proven track record of building quality assets and maximizing returns without sacrificing guest satisfaction.
The DelMonte Hotel Group holds the distinction of being one of the longest-running Marriott franchisees in the world, with more than 52 years of consecutive ownership. Consistently recognized as one of the top hotel management companies in the country, DHG continues to build an expanding portfolio that defines excellence. DelMonte Hotel Group owns and operates across a multi-brand platform including Marriott and Hilton.
With an award winning Spa included in the portfolio, DHG continues to be a leader in the hospitality industry and exceeds expectations in the restaurant industry with the reinvention of Erie Grill and the opening of Grappa.
As DHG moves into the future, they look forward to new developments in mixed-used space and in larger secondary cities and the ability to provide management services to third parties while continuing to provide a warm and remarkable experience for their guests.
