Lafrance Hospitality

Hotel Front Desk Supervisor - Courtyard by Marriott, Littleton, MA

Lafrance Hospitality  •  $24/hr  •  Littleton, CO (Onsite)  •  4 days ago
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Job Description

JOIN OUR TEAM!

We're on the lookout for a dynamic, guest-focused Front Desk Supervisor to bring energy, leadership, and hospitality excellence to our team at the Courtyard by Marriott If you're someone who thrives in a fast-paced environment, loves connecting with people, and leads with a smile — we want to meet you!

As our Front Desk Supervisor, you’ll be setting the tone for a memorable guest experience from the moment they walk through our doors. You’ll guide and support our front desk team, ensure smooth operations, and uphold the standards that Courtyard by Marriott and Lafrance Hospitality are known for.

Pay: $21 -$24 Per Hour

Shift: Full Time

Schedule: Mix of Shifts, weekend availability & holidays

Responsibilities

  • Works to achieve a friendly atmosphere for fellow associates and hotel guests
  • Displays exemplary performance as an example for the staff to emulate
  • Performs training and revenue management strategies with the staff
  • Supervises Guest Representatives, Night Auditors, and acts as Manager on Duty as needed
  • Produces accurate financial reports on time
  • Ensures that policy and procedure are followed and administered consistently
  • Understands local health and safety codes
  • Is knowledgeable about all brand standards
  • Maintains a positive, cooperative work environment between personnel and management

Requirements

    • Minimum 1-2 years hotel front desk experience
    • Supervisory experience preferred
    • Prior Marriott Brand experience preferred
    • Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively
    • Excellent communication skills
    • Comfortable with hotel computer reservation systems
    • Ability to teach adult learners
    • Available to work a flexible schedule ( Nights & weekends )

Benefits

  • PTO & 401K
  • Health & Dental
  • Brand Wide Room Discounts
  • Company Wide Room Discount Program
  • 90 day Review & Annual Review Program
  • Extensive Room for Growth
  • Paid Training
Lafrance Hospitality

About Lafrance Hospitality

Lafrance Hospitality was established in the 1950’s and has since grown into a full service hospitality company with a current portfolio of fourteen hotels, five restaurants/function facilities and one catering division. Our current hotels include Hilton, Marriott, IHG and Choice properties. With our team of esteemed professionals, depth of experience, proven strategies and commitment to providing an outstanding guest experience, Lafrance Hospitality provides a complete range of management services. Our small size affords our team the opportunity to focus on each hotel’s individual markets and needs, and apply our core principles; hiring, training and retaining the best team members, exceeding guest expectations, and maintaining streamlined, efficient operations.

Lafrance Hospitality's corporate office consists of dedicated team members in all aspects of development and operations. Lafrance Hospitality has the ability to provide consulting and management services in all aspects of operations; finance, sales and marketing, development, daily operations and human resources. In addition, we provide distressed asset management and receivership services to ensure distressed assets run in a cost effective manner during the critical transition phase. Our hands on approach in daily operations have contributed to the success of each of our properties.

Our vision is to be the PREMIER Hospitality Company by employing the VERY BEST PEOPLE, trained and empowered, to deliver a QUALITY product with SENSATIONAL service to every guest, every time.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Westport, MA
Year Founded
1955
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