
For $21-$25 per hour based on experience, we’re looking for a service-driven Front Desk Supervisor who leads by example and creates exceptional guest experiences.
In this role, you’ll work alongside the Front Office team to ensure smooth daily operations while delivering a true “WOW” experience from check-in to check-out.
Greet and engage guests, proactively addressing needs and resolving concerns
Train and support front desk team members
Lead by example in service, professionalism, and teamwork
Ensure accurate reservations, billing, and guest communications
Step in during busy periods and handle challenges with confidence
Previous front desk or hospitality leadership experience
Strong communication and problem-solving skills
Positive, hands-on leadership style
Ability to thrive in a fast-paced environment
If you’re passionate about hospitality and ready to elevate both guest and team experiences, we’d love to hear from you.
Pay:
Schedule:

For 40+ years, New Castle Hotels & Resorts has operated upscale properties in the United States and Canada. A preferred manager for Marriott, Hilton and Choice brands for both full-service and select-service hotels, New Castle also manages a number of unique, independent properties with strong one-of-a-kind identities.
With its excellent performance record in the management and or construction of over 80 hotels since inception in 1980, New Castle is a highly regarded choice among hotel operators. It has consistently proven its ability to improve performance at or turn around hotels by combining key marketing and management strategies with financial initiatives.
A privately owned company, New Castle offers its management expertise to owners and investors seeking to enhance investment returns.