Merlin Entertainments

Hotel Facilities Technician

Merlin Entertainments  •  Winter Haven, FL (Onsite)  •  4 days ago
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Job Description

What you'll bring to the team

Help Keep the Magic Running at LEGOLAND® Florida Resort

At LEGOLAND® Florida Resort, safety, guest comfort, and unforgettable experiences are at the center of everything we do — and our Hotels Facilities Team plays a huge role in making that happen behind the scenes.

We’re looking for a skilled, dependable, and guest-focused Hotels Facilities Technician to help maintain our hotel buildings, guest rooms, public spaces, and resort infrastructure to the highest standards. If you enjoy hands-on work, solving problems, and taking pride in creating safe and welcoming environments, this is an exciting opportunity to build your career in hospitality maintenance.The ideal candidate will have basic knowledge of plumbing, electrical, and HVAC and be available to work a varying schedule during afternoons and nights including weekends and holidays.

What You’ll Do

As a Hotels Facilities Technician, you’ll help ensure our hotels remain safe, functional, clean, and guest-ready every day.

Maintenance & Repairs

  • Perform general maintenance and repairs in guest rooms and hotel spaces including:
    • Plumbing repairs (toilets, faucets, drains)
    • Drywall and painting
    • Carpentry and door hardware
    • Lighting and basic electrical troubleshooting
    • HVAC troubleshooting and repair (PTACs and split systems)
  • Respond quickly and professionally to guest maintenance requests
  • Help maintain public areas, hotel amenities, corridors, and exterior spaces
  • Complete preventative maintenance tasks to reduce downtime and improve room readiness

Guest Experience & Quality

  • Ensure all work meets high-quality “guest-ready” presentation standards
  • Conduct inspections to identify maintenance or safety concerns before they impact guests
  • Work closely with Housekeeping and Front Office teams to support room availability and guest satisfaction
  • Maintain a professional, service-oriented presence while working in guest-occupied spaces

Operations & Teamwork

  • Utilize work order systems (CMMS/HxGn) to manage and complete tasks efficiently
  • Support hotel projects, seasonal transitions, renovations, and special events
  • Assist with emergency or after-hours response when needed to support resort operations
  • Help return out-of-order rooms back into service quickly and efficiently

Qualifications & Experience

What We’re Looking For

  • 2–3 years of hotel, facilities, building maintenance, or related experience preferred
  • Knowledge of plumbing, painting, drywall, lighting, carpentry, and basic electrical troubleshooting
  • Basic HVAC knowledge preferred
  • Strong problem-solving and troubleshooting skills
  • Ability to prioritize tasks and adapt in a fast-paced, guest-focused environment
  • Strong communication and teamwork skills
  • Pride in craftsmanship, attention to detail, and delivering high-quality work
  • High school diploma or GED required

Benefits

🎉 Benefits of Joining Merlin Entertainments! 🎉

🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!💼 401(k) Program: Save for the future with company matching contributions.📚 Tuition Reimbursement Programs: Get support for further education and career growth.🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

Pay Range

USD $19.50/Hr.

Merlin Entertainments

About Merlin Entertainments

Follow us on Instagram: @Merlinentertainments

The greatest place in the world to work and play 💜

Merlin Entertainments is the global leader in branded entertainment destinations. We create and deliver memorable, immersive brand experiences for over 60 million guests every year.

Merlin Entertainments has over 140 attractions worldwide, ranging from indoor attractions such as SEA LIFE and Madame Tussauds to iconic theme parks like LEGOLAND and Alton Towers Resort.

Working for Merlin Entertainments is unlike a job anywhere else. You could be counting penguins, protecting the sea, crafting the perfect celebrity eyebrows or making a child’s day magical. Not all of us have jobs in attractions, but we are all involved in fascinating work. Sound like fun? Join us, and be part of creating amazing memories for millions of people around the world.

Industry
Arts & Entertainment
Company Size
1,001-5,000 employees
Headquarters
Poole, GB
Year Founded
1999
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