Hotel Investment Services, Inc.

Hotel Earl PM Front Desk Agent - FT

Hotel Investment Services, Inc.  •  $36k - $37k/yr  •  Ellsworth, ME / Petoskey, MI (Onsite)  •  1 hour ago
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Job Description

he Hotel Earl is seeking a friendly, dependable, and customer-focused Front Desk Agent to join our hotel team. The ideal candidate will provide exceptional guest service while assisting with front desk operations and hotel bar service.

Key Responsibilities

  • Welcome guests and manage check-ins, check-outs, and reservations.
  • Handle guest inquiries, payments, and requests professionally.
  • Prepare and serve alcoholic and nonalcoholic beverages.
  • Maintain a clean, organized front desk and bar area.
  • Follow hotel standards and responsible alcohol service regulations.
  • Work collaboratively with team members to ensure guest satisfaction.

Qualifications

  • Previous hotel, customer service, or bartending experience preferred.
  • Basic knowledge of beer, wine, and cocktail preparation.
  • Strong communication and multitasking skills.
  • Dependable, professional, and guest-focused.
  • Flexible availability, weekends, and holidays are required.
  • Must meet legal requirements for serving alcohol.

Benefits

  • Competitive hourly pay plus potential bartending tips.
  • Medical, dental, and vision insurance.
  • Paid time off (PTO).
  • 401(k) retirement plan.
  • Employee hotel discounts.
  • Training and career advancement opportunities.

Benefits are subject to eligibility and company policies.

Hotel Investment Services, Inc.

About Hotel Investment Services, Inc.

Hotel Investment Services, 'HIS'​, is a privately held company established in 1990 and located in Troy, Michigan. Our collection of properties ranges from elegant boutique hotels to beautiful award winning resorts. Our managed facilities employ over 1,000 associates that deliver outstanding service, quality food and beverage, and create exceptional guest experiences. These managed properties stand out and outperform the competition in occupancy, average daily rate, and revenue per available room.

All properties have received numerous accolades over the years for best hotel, best conference center, most unique venue, best new golf course, and several community awards. HIS manages, owns, and develops hotels, conference centers, golf courses, training and development centers, and retreat centers. Our management team has successfully managed properties in all segments of the lodging industry.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Troy, Michigan
Year Founded
1990
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