Crescent Hotels & Resorts

Hotel Director of People & Culture - Elysee New York

Crescent Hotels & Resorts  •  $140k - $150k/yr  •  New York City, NY (Onsite)  •  3 days ago
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Job Description

Proudly standing at 60 E 54th Street, Elysee NYC is a beautiful retreat just steps from the excitement that the streets of New York have to offer. Inspired by the neighborhood, Elysee represents an intrigue for the nostalgic + modern. Our building is an homage to the past with modern amenities to far exceed guest expectations.

Elysee New York is seeking an experienced Director of People & Culture to join our team. This role is responsible for overseeing all HR functions, ensuring compliance with labor laws, and fostering a positive workplace culture aligned with the hotel's luxury service standards. This leadership role requires a strategic thinker with a passion for hospitality, talent development, and employee engagement.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We are looking for our next great team member to join our management team and lead our P&C Department. We are committed to providing you with:

  • Highly competitive wages - Salary Range $140,000.00 - $150,000.00 Annually
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family
    members.

ESSENTIAL JOB FUNCTIONS:

Talent Management:

  • Develop and implement recruitment strategies to attract top hospitality talent for leadership and hourly positions across all departments, as needed.
  • Oversee onboarding programs to ensure new hires are integrated seamlessly.

Associate Relations & Engagement:

  • Foster a positive, inclusive, and productive, issue-free work environment.
  • Serve as a credible, visible and trusted advisor to managers and associates on HR matters.
  • Timely address and resolve associate concerns, ensuring compliance with company policies.
  • Organize associate engagement and recognition programs in alignment with Crescent’s associate recognition and communication initiatives.

Training & Development:

  • Facilitate training programs to enhance associate job skills and guest service focus and delivery.
  • Oversee leadership development and succession planning efforts.
  • Ensure timely and comprehensive compliance training all associates.

Compensation & Benefits:

  • Manage payroll processes in collaboration with Finance to ensure accuracy and compliance.
  • Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
  • Monitor industry trends to ensure competitive compensation structures.

Compliance & Risk Management:

  • Ensure compliance with federal, state, and local labor laws.
  • Maintain up-to-date associate records and HR documentation.
  • Lead workplace investigations and implement corrective actions as needed.
  • Oversee workplace safety programs and support risk mitigation strategies.

REQUIRED SKILLS/ABILITIES:

  • 5+ years of HR leadership experience in a Unionized environment.
  • Hotel opening and/or major renovation transition experience preferred, including onboarding, culture integration, staffing strategy, and operational readiness support.
  • Must have experience in the NYC Luxury market.
Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
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