Crescent Hotels & Resorts

Hotel Chief Engineer

Crescent Hotels & Resorts  •  Scottsdale, AZ (Onsite)  •  2 months ago
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Job Description

Are you an experienced chief engineer seeking your next journey at a busy property in Old Town Scottsdale? You have come to the right place! The Aloft Scottsdale is seeking their next Chief Engineer to make their mark!

As Chief Engineer your main tasks will be to supervise the implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities and administer the department in compliance with all corporate/franchise standards and local, state and national codes and regulations to protect assets, guests and associates. You will be responsible for the preventative maintenance and repair of the hotel’s mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical plant, FF&E, grounds, swimming pool, etc. as defined by Crescent and brand standards. As well as other tasks as directed.

What will you be doing?

1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.

2. Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.

3. Perform preventative maintenance assignments on a scheduled basis.

4. Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.

5. Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.

6. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.

7. Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, and gardening).

8. Maintain franchise standards and follow-up on inspection deficiencies.

9. Coordinate compliance of service contracts.

10. Implements and maintains Crescent’s preventative maintenance program.

11. Implement and maintain Crescent’s room care programs.

12. Implement and maintain Crescent’s engineering department minimum standards.

13. Assist General Manager with annual Capital Plan development.

14. Actively participate in Crescent’s Safety Plan and energy improvements.

15. Communicate both verbally and in writing to provide clear direction to staff.

16. Comply with attendance rules and be available to work on a regular basis.

17. Perform any other job related duties as assigned.

What experience do you need?

  • Must have the ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Can communicate well with guests.
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
  • Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
  • Be skilled in several areas such as HVAC, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping.
  • Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
  • Must be willing and able to be responsive to complaints about maintenance.

Why do you want to work here?

  • Competitive pay
  • Great associate benefits including health insurance for both full time and part time employees
  • Upbeat and positive work environment
  • Career growth opportunities
  • Hotel discounts

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have

the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate

Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
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