Job Description

Elvis Presley Enterprises
Become a part of the exciting growth at Graceland!
Since opening to the public in 1982, Elvis Presley's Graceland has hosted over 20 million visitors from every state in the union and nearly every country of the world. Graceland welcomes over 500,000 visitors each year, is one of the five most visited home tours in the United States, and is the most famous home in America after The White House.

In 1991, Graceland was placed on the National Register of Historic Places. In 2006, it was designated a National Historic Landmark.

Graceland visitors come from all walks of life, all ages, all musical tastes, all income levels, all educational backgrounds, and all parts of the world.

Our employees are ambassadors to Memphis and work hard to ensure all of our guests are treated with the same southern hospitality that Elvis Presley was known for.

This is a Part-Time position located in the Food & Beverage Department at The Guest House at Graceland Hotel with variable/flexible working hours to include weekends, holidays and overtime as needed. This is a promotional opportunity and is an internal/external recruitment.

RESPONSIBILITES: Under the general supervision of the Food and Beverage Supervisors and Manager, operate POS in restaurants; assist guests with purchases and questions; assist guests by taking and processing orders; prepare and serve alcoholic or non-alcoholic beverages for bar and patrons; assist guests by serving food and drinks; mix ingredients to prepare cocktails; develop new cocktail recipes; check guest identification to confirm legal drinking age of 21 years old; handle cash, credit and debit card transactions accurately providing correct change to guests; balancing the cash register and following all cash handling policies and procedures; meet and greet guests from around the world; assist with questions or concerns; direct any problems to management as required; maintain cleanliness of assigned work area throughout the day; report any problems to supervisor; assist with putting away stock upon arrival; report any problems noticed with food quality or quantity to Food and Beverage Manager and or/ supervisor; restock and replenish bar inventory and supplies; maintain front and back areas of restaurant to Shelby County and Memphis health standards/codes and free of debris; operate and clean all restaurant equipment; bus tables; clean tables by removing dishes and wiping down table and chairs replace any used condiments; refill napkin holders; empty trash cans; remove trash from restaurants’ back areas and place in large dumpsters for trash removal; clean restrooms in assigned restaurant area; sweep and mop floors; other duties as assigned.

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES: Knowledge of Memphis and Shelby county health codes; must have a current valid ABC license from the State of TN; proven experience as a bartender is preferred; excellent knowledge of mixing, garnishing and serving drinks; positive, engaging personality and professional appearance; outstanding interpersonal and communication skills; basic math and computer skills; ability to work quickly and accurately under constant pressure of often conflicting deadlines and numerous interruptions; ability to maintain confidentiality; reading skills to understand and interpret regulations, policies and procedures; ability to put out stock as directed by manager and or supervisor; knowledge of restaurants stock and equipment; skill to operate and maintain restaurant equipment located in assigned bar or restaurant; ability to work and maintain a safe work area; ability to follow operating procedures on equipment in a safe manner.

PHYSICAL REQUIREMENTS: Ability to stoop, reach, walk and stand for long periods; ability to lift boxes weighing up to 25lbs; speak clearly and distinctly.

SPECIAL CONDITIONS: Uniform is required; must follow and have knowledge of health codes and requirements.

CONDITIONS OF EMPLOYMENT: Work flexible hours, holidays, weekends, and overtime as required; ability to maintain confidentiality; no smoking or eating in the work area.

APPLICATION PROCESS: Please apply online at www.gracelandjobs.com. Must be able to pass a background check and pre-employment drug test. We are an equal opportunity employer. This position will remain open until filled.

Notice: Screening tests for alcohol and illegal drug use will be required before hiring and during your employment with this company.