Accor

Hotel All Rounder

Accor  •  Australia, CU (Onsite)  •  10 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Ibis Budget Newcastle are seeking energetic & enthusiastic Hotel All Rounder to work across both Front Office and Housekeeping to join our Team.

  • Working across both Reception and Housekeeping
  • Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.
  • Checking guests in and out Maintaining accurate guest accounts
  • Taking bookings, providing helpful information & entering reservations
  • Answering guests queries in a timely and efficient manner.
  • Addressing guest requests and handling guest complaints in a positive manner.
  • Working in Housekeeping, cleaning guests rooms and servicing
  • Strong Attention to detail

Qualifications

  • Previous hotel front office reception experience preferable
  • Professional telephone manner and exceptional customer service skills
  • Are positive, friendly, and guest-oriented
  • Have a strong attention to detail
  • Are flexible and ready to work across a seven-day roster, including weekends and holidays

Additional Information

  • What is in it for you:

  • ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage,
  • Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
  • Opportunity to develop your talent and grow within your property and across the world!
Accor

About Accor

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Issy-les-Moulineaux, FR
Year Founded
Unknown
Website
accor.com
Social Media