Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.
Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.
We’re now looking for a Host/Hostess to join our team!
The role
As a Host/Hostess at Big Mamma, you’ll be the first person our guests meet, creating a warm, professional and welcoming experience from the moment they arrive.
You will:
Greet and seat guests, allocate tables and accommodate walk-ins
Master our bookings system and ensure every enquiry is managed efficiently
Solve problems proactively when bookings or service don’t go as planned
Maintain cleanliness, organisation and health & safety standards across the floor
Support your colleagues during service with a positive, friendly attitude
Create memorable moments for guests with a warm, professional approach
About you
Big smile and passion for Italian food
High energy, proactive attitude and team spirit
Excellent customer service and communication skills
Knowledge of online booking systems ( SevenRooms is a bonus)
Previous experience as a Host/Hostess in a busy restaurant
Flexible availability, including evenings and weekends
What Big Mamma offers
Permanent, full-time position
£ 15.21 per hour + Tronc Point
5-day working week with 2 days off
Daily staff meals
15% discount across all Big Mamma restaurants (UK and Ireland)
£500 employee referral bonus
Wagestream – access your pay between paydays
Mental health & wellbeing support (Open Up)
Continuous training and career progression
Mobility across UK and European venues
BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.
Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger, with one simple dream: changing people's lives with food.
We serve 100% homemade dishes, made with ingredients sourced directly from small Italian producers — think Prosciutto di Parma from Stefano Borchini, San Marzano tomatoes from Paolo Ruggiero, flour from Antimo Caputo… and the list goes on. Everything is served in jaw-dropping spaces, at fair prices, and always with a huge smile.
From our very first trattoria in Paris to over 30 locations across Europe today, our Squadra has grown to more than 2,200 talents, and the family keeps growing — with new restaurants opening in 2025.
Where to find us:
🇫🇷 France: 8 trattorias in Paris + 1 food market, Lille, Lyon, Bordeaux, Marseille
🇮🇹 Italy: 1 osteria in Milan
🇪🇸 Spain: 3 trattoria in Madrid and 1 osteria in Barcelona
🇬🇧 UK: 6 trattorias in London, Manchester, Birmingham
🇧🇪 Belgium: Brussels
🇩🇪 Germany: Munich, Berlin, Hamburg
🇲🇨 Monaco: Monte-Carlo
We also launched Napoli Gang, our digital food brand, in 2020 — delivering the same crazy love for Italian food straight to your door.
But food is only half the story.
Our real mission? Changing people’s lives with food.
That means putting people first — guests and team members alike. We believe hospitality can be a real career, not just a student job. We’re committed to building an inclusive and inspiring workplace where talents grow, evolve, and shape the future of the industry.
In 2023, we became a proud B-Corp, reinforcing our commitment to sustainability, social responsibility, and human-driven growth.
Big Mamma is not just a restaurant group.
It’s a movement made of passion, purpose, and a lot of pasta.
