Oversees patient satisfaction according to the patient’s nutritional needs by providing appropriate food trays and assisting patients in preparing trays as needed, such as opening milk cartons. Remains available to patients at meal times in order to ensure patient satisfaction by making sure patients received the correct order and are enjoying their meal. Pick up and drop off trucks prior to passing and picking up trays. Obtaining food preferences as needed and taking care of any other issues on the floor and units covered.
Job Responsibility
1.Oversees patient satisfaction according to patient’s nutritional needs by Passing and picking up patient meal trays. Implement menu distribution, selection and pick up if necessary.
2.Pick up and drop trucks at elevator bay or unit prior to passing and picking up trays
3.Remains available to patients at meal times in order to ensure patient satisfaction by making sure patients received the correct order and are enjoying their meal.
4.Ensures that patients receive their trays. Obtains patient's food preferences using the palm pilot.
5.Sets up workstation based on daily menu.
6.Assembles all non-cooked items for lunch service.
7.Assembles trays based on menu selection.
8.Communicates effectively with patients, nurses, and family members to ensure satisfaction.
9.Communicates effectively with dietitians, other hosts, food service staff, and managers in order to ensure efficiency and effectiveness of nutrition services.
10.Implement communication system [kardex] if deemed necessary as a means to communicate patient information.
11.Maintains close communication with floor dietitian when education and/or consults are needed, or when dietitian intervention is necessary.
12.Obtains changes in patient diet and room status, as needed.
13.Communicates effectively with unit clerks and nurses in regard to changes.
14.Pick up NPO list, discharge list from all units to ensure appropriate passing of food.
15.Assures adequate floor supplies are available on assigned units.
16.Performs other related duties of Nutrition Host/Hostess as required.
17.Performs related duties, as required.
*ADA Essential Functions
Job Qualification
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians.
At Northwell, we focus on cultivating an environment that inspires growth, empowers leadership, and encourages breakthroughs, not just in the communities we serve but in the careers of those who make an impact in the lives of so many. We are committed to our mission and our core values – including being Truly Inclusive. We value everyone’s perspectives, backgrounds and experiences. This is demonstrated in the work we do together, and how we care for each other, our patients, their families and the communities we serve.
We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 100,000+ employees – 19,000+ nurses and 5,000+ employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better.
We’re making breakthroughs in medicine at The Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies.
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Interested in a career at Northwell Health? Visit Jobs.Northwell.edu and explore our many opportunities.
