Crescent Hotels & Resorts

Host/Hostess - Berkeley Boathouse Restaurant at the Doubletree by Hilton Berkeley Marina

Crescent Hotels & Resorts  •  Berkeley, CA (Onsite)  •  18 days ago
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Job Description

As a Restaurant Host/Hostess for The Berkeley Boathouse at the DoubleTree Berkeley Marina Hotel, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

A Restaurant Hostess/Host would be responsible for performing the following tasks to the highest standards:

  1. Welcome guests and ascertain their dining needs
  2. Seat guests and manage the seating chart
  3. Monitor restaurant activity to determine seating and dining flow
  4. Perform opening and closing duties, as needed
  5. Assist others with side work including, but not limited to, cleaning, stocking, folding silverware, etc.
  6. Ensure knowledge of menu
  7. Respond to guest inquiries and requests in a timely, friendly, and efficient manner
  8. Assist fellow associates wherever necessary to maintain positive working relationships
  9. Ability to work different shifts (incl. days/evenings/weekends/holidays)
  10. Ability to lift/push/pull 25-50lbs.
  11. Ability to work a complete shift (8 hours) with or without reasonable accommodation

Job Skills:

  1. Speak clearly and talk easily with all kinds of people to put them at ease.
  2. Use judgment and reasoning to cope with emergencies, such as sudden illness, accident, or interrupted service.
  3. Perform a variety of activities, changing activities often and sometimes without notice.
  4. Plan and carry out an activity.
  5. Plan the work of others.

Physical Requirements and working conditions: Ability to speak and hear in English. Close and distance vision. Frequently lifts/carries up to 25 lbs. continually uses manual agility and gross motor skills with frequent use of bi-manual talent and fine motor skills. Stand for long periods.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business needs dictates.

Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
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