Vida Plena is an innovative hospitality group founded in Lisbon in 2018, dedicated to making our guests and team feel truly at home. We pride ourselves on delivering warm, blissful experiences, fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service.
Our foundation is built on passion, respect, kindness, ambition, and modernity, alongside a commitment to joy, positive energy, and a laid-back approach to enjoying life's best moments. At Vida Plena, we embrace the true essence of hospitality while adhering to our core values, creating a fun, respectful, and loving environment for all.
The Role
As a Hoster, you are the first and last impression of Vida Plenas hospitality — creating a welcoming, calm, and organized atmosphere for every guest. You manage reservations, seating flow, and inquiries with grace and precision, ensuring each guests arrival feels effortless and warm.
Your Key Responsibilities
Greet guests, oversee seating plans, handle reservations, and manage guest inquiries.
Accurately document schedules, reservations, and any necessary adjustments to guest bookings.
Oversee reservation changes, such as guest count modifications, to ensure seating and arrangements are ready.
Provide detailed reports about no-shows, structural issues, or unusual occurrences to management.
Maintain an up-to-date understanding of reservation emails, though without taking any direct action.
Ensure guests are greeted and seated with professionalism and warmth.
What We Expect From You
Experience: 1–2 years in hospitality, preferably in a host or front-of-house role.
Strong skills in managing reservations, seating flow, and guest communication.
Excellent interpersonal skills with a warm and approachable demeanor.
Patient, tactful, and attentive when managing requests or complaints.
Capable of managing guest preferences and ensuring all information is correctly recorded.
Fluent in English, with local language skills as a plus.
Experience with reservation platforms or restaurant management software is a plus.
Calm, composed, and reliable under pressure — a steady presence at the front desk.
What's in For you?
At Vida Plena, you're not just taking a position; you are joining a community that values joy, respect, and a collective pursuit of excellence. If you're prepared to bring your expertise, passion, and innovation to our team, we're excited to welcome you into our fold.
Vida Plena is a young hospitality group based in the vibrant city of Lisbon, Portugal, founded in 2018.
The heart of everything we do is trying to make our people and guests feel home with a daily dedication to what we think are the pillars of hospitality:
a warm and blissful experience, a diverse and inclusive crowd , good and fresh food and a caring team and service.
At Vida Plena, we believe in staying true to our founding principles, even in a world that's constantly changing. We don't follow fleeting trends or fads, but rather do things with passion and heart, always trusting our instincts and doing what feels right for our people and customers.
Respect, kindness, ambition, and modernity are at the core of our hiring values, and we make sure to have loads of fun throughout the journey! We are committed to spreading those values, along with good energy, positivity, and happiness, to our community, guests, employees, suppliers, and partners.
We take pride in creating an environment of respect and love, where people can enjoy the best things in life - good food, great company, and unforgettable memories.
Come join us for a drink, a delicious meal, and an amazing experience at one of our 13 locations across Lisbon, including Cafe Janis, Farés, Dallas (Pink Street, São Bento, Anjos & Carcavelos), Palma, Coppola, Javá, Leonetta, Fabric, Rosamar & Cosmo!
