Paradies Lagardère

Host/Greeter

Paradies Lagardère  •  Austin, TX (Onsite)  •  3 months ago
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Job Description

Join our team and be the first point of contact for our guests at Second Bar & Kitchen in the Austin–Bergstrom International Airport!

Schedule Full-time (5 Days between Monday - Sunday)

Role We are seeking a Host or Hostess to join our restaurant team as guests' first point of contact. The job responsibilities include greeting guests, providing clear and accurate wait times, and guiding customers to their tables. A passion for customer service, strong communication, and organizational skills are required. You are the first impression of our restaurant that will help provide a pleasant and smooth dining experience for our guests.

  • Greet all guests and treat them with excellent hospitality

  • Willingness to learn computerized reservation and table management system

  • Initiate and maintain wait lists

  • Coordinate with waitstaff about available seating

  • Guide customers to tables and provide menus

  • Cater to guests who require special attention (e.g., the elderly or children)

  • Address customer questions

  • Distribute to-go orders

Additional requirements Able to walk or stand for long periods.

Requirements and skills

  • Previous work experience as a Host/Hostess or Waiter/Waitress
  • Understanding of restaurant etiquette
  • Familiarity with health and safety regulations
  • Experience in managing reservations
  • Demonstrable customer-service skills
  • Excellent communication skills (via phone and in-person)
  • Strong organizational skills with the ability to monitor the entire dining and bar area
  • Availability to work in shifts as needed
  • Good physical condition to walk and stand during an entire shift
  • High school diploma; hospitality certification is a plus

Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.

Paradies Lagardère

About Paradies Lagardère

Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.

We bring 60+ years of experience in creating pioneering trends, developing innovative shopping and dining options and delivering engaging experiences for airport travelers across North America. Our expertise in international, national, local and proprietary brand development and management is industry renowned and complements our unrivaled proficiency and passion in delivering exceptional customer service, superior designs and award-winning operations.

Paradies Lagardère

• $1.6 Billion Sales

• 550+ Retail Stores

• 220+ Restaurants and Bars

• 90+ Airports

• 10,000+ Associates

Opening our first airport store in 1960 and then igniting a retail revolution two decades later, we continue today as the premiere airport retailer in North America. Driven by consumer research and developed by innovative teams of designers, architects, merchants and operators, our extensive variety of retail solutions leads the industry in creativity, inspiration and customer centricity.

Our Dining Division is a true restaurateur. We specialize in experiences. This is achieved with the most attractive brand portfolio in the industry, inspiring and creative restaurant designs, and a self-proclaimed and playful “maniac” approach to industry-leading hospitality.

Paradies Lagardère maintains its LinkedIn page to communicate information to our employees and shareholders. We also welcome messages from these audiences. Should employees want to communicate information that requires internal review and action, please see your employee handbook on how to provide that feedback.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Atlanta, GA
Year Founded
1960
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