The Host/Hostess creates a welcoming first impression by greeting guests warmly, managing seating flow, and providing essential information to enhance the dining experience. This role supports smooth restaurant operations by coordinating reservations, maintaining organized dining areas, and ensuring guests feel valued from arrival to departure.
Greet guests promptly with a warm, friendly, and professional demeanor.
Provide menus, answer questions, and offer basic outlet and menu information to assist guests.
Assign guests to tables based on seating charts, server rotations, and guest preferences.
Maintain clean, organized, and properly set dining and service areas throughout the shift.
Receive, record, and manage guest reservations and waitlists accurately.
Communicate guest needs, special requests, and seating updates to servers and leadership.
Check in with guests to ensure satisfaction and address concerns promptly.
Support team members by assisting with coverage, communication, and guest flow.
Follow all company policies, grooming standards, and service procedures.
Perform additional duties or special assignments as required.
Strong verbal communication and guest service skills.
High school diploma or GED preferred.
Ability to work in a fast‑paced environment while maintaining professionalism.
Ability to read, write, and understand simple instructions.
Strong interpersonal skills with the ability to build positive relationships with guests and team members.
Ability to work a flexible schedule including nights, weekends, and holidays.
ADDITIONAL REQUIREMENTS
Ability to stand and walk for long periods.
Ability to lift up to 15 pounds and perform repetitive tasks.
Comfort working in environments with variable temperatures, lighting, noise, and potential exposure to smoke.
Ability to safely handle menus, seating tools, and basic service equipment.
Compliance with all company policies, safety procedures, and regulatory requirements.
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
