Hostel Co-Ordinator
Maple Court, Waddelow Road, Waterbeach, Cambridge, Cambridgeshire, CB25 9GF
£14.51 per hour
37.5 hours per week
Be the reason someone finds their footing
We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Hostel Co-Ordinator to our vibrant homelessness service at Maple Court, Waddelow Road, Waterbeach, Cambridge, Cambridgeshire, CB25 9GF.
You’ll be part of a compassionate, community-focused team supporting people experiencing homelessness, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.
As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.
The role of Specialist Project Worker will include:
• Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence.
• Ensuring the smooth running of the service, promoting the service effectively to others
• Working closely with staff and customers to deliver a high quality, intensive support service
• Managing a team of Project Workers
• Recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas
• Overseeing and monitoring the quality of risk tools, assessments, and personalised support plans
• Liaising with staff to ensure positive outcomes, with a focus on maintaining tenancies and move on objectives
• Promoting safe working practices by undertaking risk assessments to support, reduce or eliminate risks • Completing and monitoring health and safety checks within the service
Skills and experiences:
• NVQ3 in Health & Social Care, or willing to work towards
• Proven experience of working with a similar customer group is essential
• Previous housing related support is desirable
• Sound knowledge of housing management including rents, tenancies and health and safety
• Good understanding of occupancy agreements
• The ability to work on your own initiative and to react effectively under pressure
Your rewards
You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:
Some rewards are subject to a qualifying period or other criteria – visit our website for more information.
Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.
Before you apply
Inclusion is one of our core values We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
#SancSLiving
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
We are Sanctuary.
We were set up more than 50 years ago and now provide housing and care in England and Scotland to more than a quarter of a million people, owning and managing around 120,000 units of accommodation. We exist to serve our customers and communities.
Our mission is to build affordable homes and sustainable communities where people choose to live.
We are a not-for-profit housing association, which means we don’t make profits for shareholders. Instead we invest all the income we make – every penny – into delivering on our social purpose.
We play our part in tackling the national housing crisis by building good quality affordable homes all over the UK. We build to a wide variety of needs and styles, with the aim of creating or adding to a sustainable community. Our regeneration projects transform communities by listening to residents and putting their needs first.
Social housing is at the core of what we do, and we believe secure, good quality accommodation can be the foundation that enables people to achieve their goals in life.
