2026 Seasonal Position

TheHost/Busseris responsible forproviding excellent customer service by welcoming guests, efficiently managing table seating, and ensuring cleanliness of dining areas. This dual-role position plays a vital part of the guest dining experience,maintainingan organized front ofhouse,assistingwith bussing tables, and ensuring smooth transitionsbetween guests. The Host/Busser works closely with the serving and kitchen staff to ensure seamless service.

Essential Duties and Responsibilities:

Host Responsibilities:

• Greet guests in a warm and friendly manner upon arrival.

• Manage the seating of guests,maintainingan organized flow of seating to minimize wait times and ensureoptimalguest experience.

• Answer guest questions about the restaurant, menu, and Zion Lodge services, providingaccurateand helpful information.

• Maintainaccuratewaitlists during peak hours and notify guests promptly when their table is ready.

• Coordinate with serving staff to balance table sections and ensure smooth seating transitions.

• Assistwith handling guest inquiries or complaints and resolve them with a focus on guest satisfaction.

Busser Responsibilities:

• Clear and clean tables efficiently after guests finish their meals, ensuring a clean and welcoming environment for the next group.

• Reset tables promptly withappropriate tablesettings (menus, utensils, etc.).

• Assistin refilling drinks and attending to guest needs asrequired, supporting servers to deliver excellent service.

• Keep the dining areas, restrooms, and surrounding areas clean and organized throughout the shift.

• Ensureall trash and recycling bins are emptied regularly.

• Assistservers with running food orders whennecessaryduring busy service times.

• Maintain cleanliness standards as per Utah Food Handlers Certification andServSaferequirements, including proper sanitation and safety protocols.

Other Duties as Assigned:

• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this role, the responsibilities of this position may change. The job must be prepared to accept new responsibilities andtransferothers.

• Functions as an ambassador of Destination Zion Lodge, modeling and sharing the Zion “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff.

Work Location:

• Due to the in-person nature of the hospitality business,housing will be provided on-siteand commuting fromthe local vicinity is also acceptable.

• Due to the nature of our business,Zion Lodgeis open every day. You must be prepared toworka schedule which may include Saturdays, Sundays, and holidays. 

Required Knowledge, Skills, and Experience:

• Able to work and thrive inZionNational Park.

• Ability to requirements and compliance with ourconcessions contract

• Ability to get along well with people, be honest,punctualand reliable.

• Ability to remain calm and friendly.

• Ability to adapt to changing work conditions.

• Ability to work cooperatively in a team environment.

• Must be over the age of 18 years old

• Previousexperience in a restaurant or hospitality environment preferred but notrequired

• Strong communicationand interpersonal skills with a passion for delivering excellent customer service.

• Ability to work in a fast-paced environment whilemaintaininga positive attitude and teamwork.

• Must be able to multitask and work efficiently under pressure.

• Ability to follow directions, manage time effectively, and take initiative when necessary.

• Must have or be willing to obtain Utah Food Handler’s Certification upon hire.

ESQ and Play Forever Responsibilities and Requirements

• Understand and follow all ESQ procedures that relate to your job duties.

• Work with a “safety-first” attitude.

• Minimize your impact on the environment when at workand living onsite.

• Treat our customers, co-workers, leadership teams, all internal guests withrespectand a hospitable service atmosphere must be projected at all times.

• Allteammembersmustmaintainaneat,cleanand well-groomedappearance(specificstandardsavailableinthe Employee Handbook).

• Team members will be trained in the proper use and care of assigned PPE. Itisyourresponsibilitytoreportdefective,damagedorlostPPE,orequipmentthatdoesnotfit properly, to yourManager

What’sin it for you?

• Proposed hiring rate of $17.20/hour, actual pay will be adjusted based on experience

• Onsite shared employee housing and employee meals at $12.50-$17.00 per day

• Free onsite laundry facility, free shuttle service,WiFi, and employee gym

• Discounts on food, retail, and gear

• Complimentary access to most POWDR-owned resorts

• Generous benefit package for full-time employees

• Career development and growth opportunities available here and at our facilities across POWDR

• A connection with people who share the same passions and embrace each other’s unique and individual styes