Job Description

Host

At Staybridge Suites Cairo Citystars, we believe that hospitality is about creating a welcoming environment where guests feel comfortable, valued, and at home. As a Host, you’ll be one of the first friendly faces our guests meet and play an important role in making every stay and dining experience a memorable one.

We are looking for a warm, confident, and guest-focused Host to join our team. If you enjoy meeting people, creating genuine connections, and making guests feel welcome from the moment they arrive, we’d love to have you with us.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Welcome and greet guests warmly, creating a positive first impression.
• Escort guests to their tables and ensure they are comfortable and well taken care of.
• Answer telephone calls, take reservations, and communicate special guest requests.
• Understand and anticipate guests’ needs, providing attentive and personalized service.
• Assist guests with queries and provide helpful information and recommendations.
• Communicate effectively with the restaurant team to ensure smooth and efficient service.
• Maintain a strong knowledge of menus, outlets, and available services.
• Attend daily briefings and maintain effective working relationships with colleagues.
• Follow IHG grooming, health, safety, and service standards.
• Report any guest comments, service concerns, or safety issues to the appropriate supervisor.
• Support opening, closing, and other operational duties as required.
• Help create memorable moments by making every guest feel genuinely welcomed and cared for.

What we need from you:

• Bachelor’s degree or secondary education certificate is required.
• Welcome and greet guests warmly, creating a positive first impression.
• Escort guests to their tables and ensure they are comfortable and well taken care of.
• Answer telephone calls, take reservations, and communicate special guest requests.
• Understand and anticipate guests’ needs, providing attentive and personalized service.
• Assist guests with queries and provide helpful information and recommendations.
• Communicate effectively with the restaurant team to ensure smooth and efficient service.
• Maintain a strong knowledge of menus, outlets, and available services.
• Attend daily briefings and maintain effective working relationships with colleagues.
• Follow IHG grooming, health, safety, and service standards.
• Report any guest comments, service concerns, or safety issues to the appropriate supervisor.
• Support opening, closing, and other operational duties as required.
• Help create memorable moments by making every guest feel genuinely welcomed and cared for.

What you can expect from us:

We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well, both inside and outside of work – and through my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.