Job Description

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.

Are you someone who naturally makes people feel welcome? Join the team at Prestons Restaurant + Lounge and turn that talent into a career. Meet guests from around the world, work with an amazing team, and enjoy exclusive employee discounts at more than 50 Coast Hotels across Canada and the U.S., perfect for anyone who loves to travel. It's more than a job; it's your chance to be part of one of Vancouver's most exciting hospitality destinations.

Responsibilities:

• Acts as an Ambassador for Coast including greeting guests, making them feel welcome, and handling basic inquiries
• Provides customer service by seating guests, providing food and/or beverage product knowledge, managing reservations, handling cash, cheques, credit and debit card transactions in accordance with Hotel Policies
• Adheres to quality and industry standards when completing tasks
• Checks on guest satisfaction and follows up on requests where possible and appropriate
• Ensures the safety and security of the property, the ambassadors and guests when completing tasks
• Stocks supplies and maintains inventory levels
• Demonstrates a customer service attitude with internal / external contacts
• Other duties as required
Skills/Knowledge/Experience:

• Industry-specific certifications such as FOODSAFE and Serving It Right
• Hepatitis A vaccination recommended
• Professional attitude and appearance
• Excellent communication, interpersonal, and customer service skills
• Cash handling experience an asset
• Ability to multi-task
• High attention to detail
• Secondary school diploma preferred
• Strong time management and organizational skills
• Knowledge of health and safety regulations
• Knowledge of menu items
• Ability to work as part of a team and independently
• Workplace Hazardous Materials Information System (WHMIS) training an asset
• Exemplifies Coast’s core values and enjoys working in a culture of accountability
• Able to work a flexible schedule, which includes evenings, weekends and holidays

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!
Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.
If you require accommodation during the hiring process, please let us know.
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST !