Job Description

Responsibilities:

• • Responsible for providing excellence in service.
  • Greet customers as soon as they walk up
  • Provide patrons with accurate wait time estimates during busy periods
  • Maintain a neat, organized front-of-house environment
  • Seat guests and take initial drink orders as needed to ensure ideal speed of service
  • Assist with opening/closing tasks and side work as needed
  • Learn food and beverage menu
  • Rotate seating between different stations to ensure even workloads for waitstaff.
  • Answer phones and schedule reservations with large parties.
  • Relays any guest compliments and complaints to the appropriate supervisor.
  • Collects proper payment for paid show.
  • Checks reservations and seats guests in a courteous and friendly manner
  • Reports to work on time, as scheduled, in proper uniform with nametag, and with a positive and cooperative attitude ready to serve the guests.
  • Cash: makes proper change and closes out the check. Held accountable for cash drawer and all variances.
  • Performs other duties as assigned.
    

Work Environment:

• Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

Additional Benefits:

• Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.
• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation:

• 16.00/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.