Universal Orlando Resort

Host - Part-Time (Tipped) - Universal Horror Unleashed

Universal Orlando Resort  •  Las Vegas, NV (Onsite)  •  9 hours ago
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Job Description

Universal Horror Unleashed is a terrifyingly unique experience that will bring haunts to Las Vegas year-round. Located at Area 15 is the heart of horror – we would love to have you haunting alongside us! With the nature of this experience comes a unique working environment. You will find yourself working in dark environments around special effects including strobe lights, fog, artificial smells, and more. The working hours will be unique, typically spanning over late evenings/nights and weekends (holidays included). This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other discounts and perks.

Responsible for delivering best in class guest experience by providing prompt, friendly, and courteous assistances to guests, answering questions and directing them within the Universal Horror Unleashed restaurant. Must be familiar with various restaurant cuisines, basic menu offerings, dietary restrictions, and allergies. Maintains knowledgeable of the seating chart and manages the waiting list.

JOB RESPONSIBILITIES

  • Welcomes and greets guests, accommodates guests with special needs, quotes wait times, maintains an efficient wait list, directs guests to appropriate waiting areas and takes reservations. Escorts guests to table, reviews menu specials and provide guests with menus.
  • Answers questions about the specific food operation and possesses full knowledge of food and beverage products served.
  • Coordinates the orderly movement of people by monitoring table turns, walking the dining room, managing seating plans and understanding service capacities.
  • Assists Server Assistants in cleaning and resetting tables. Keeps restaurant/area clean and free of litter at all times.
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
  • Perform other duties as assigned.

SUPERVISORY RESPONSIBILITY

  • Individual Contributor

ADDITIONAL INFORMATION

  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

  • Must be able to work a flexible and varying schedule based on business demands.
  • Requires poise under pressure and a calm and friendly demeanor.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Consistent attendance is a job requirement.

CERTIFICATIONS, LICENSES, REGISTRATIONS

  • Any local or state required certifications or licenses.
  • Must be able to obtain LVMPD Non-gaming Work Card upon hire.

EDUCATION

  • High school diploma or GED is preferred.

EXPERIENCE

  • 2+ years of food and beverage industry experience is required; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Destinations & Experiences HR/Recruitment will be deemed the sole property of Universal Destinations & Experiences. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.

Universal Horror Unleashed. Here you can.

Universal Destinations & Experiences is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE

Universal Orlando Resort

About Universal Orlando Resort

For years, we’ve been creating a legacy of unforgettable experiences for our Guests. Our Guests are immersed into the sights and sounds of some of the greatest movies and most legendary stories, and our Team Members are the ones who help make those incredible experiences come alive. Our Team Members realize that delivering world-class service is more than just an expectation… It’s The Universal Way. It’s who we are. It’s what we do. And it’s the reason we strive to be recognized as the number one entertainment destination in the world.

As a part of the COMCAST NBCUniversal family, we are as committed as ever to continuing to build spectacular experiences based on the most compelling and dynamic movies, books and TV franchises in the universe. We are poised for growth and success and are focused on the future. Our Team Members not only deliver experiences of a lifetime, they create them!

At Universal Orlando Resort™, we create a balanced and rewarding work environment while encouraging individual growth and development. As a Team Member, we’ll partner with you to help identify your personal goals and provide career guidance. Best of all, it’s our philosophy to always try and promote from within first. Now, what could be more promising than that!

It’s a big Universe. Where do you fit in?

Industry
Arts & Entertainment
Company Size
10,000+ employees
Headquarters
Orlando, Florida
Year Founded
Unknown
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