Joud Coffee

Host / Hostess (New Café Formats) — Joud Coffee | Abu Dhabi | Dubai

Joud Coffee  •  Abu Dhabi, AE (Onsite)  •  4 months ago
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Job Description

About Joud Coffee

Joud Coffee is a homegrown specialty coffee brand in Abu Dhabi, known for warm hospitality, premium quality, and a team that takes ownership. We’re launching new café formats and raising the bar on the guest experience—especially around breakfast, bakery, and table service.

The Role

As a Host/Hostess, you are the first impression of Joud. You’ll welcome guests, manage the door, control the flow of seating and reservations, and set the tone for a premium-but-warm experience. You’ll work closely with the floor team to keep service smooth, fast, and organized—especially during peak breakfast hours.

What You’ll Do

  • Welcome every guest with confidence, warmth, and professionalism

  • Manage walk-ins, reservations, and waitlists (clear communication, calm under pressure)

  • Seat guests strategically to balance sections and avoid bottlenecks

  • Coordinate with the service team to ensure tables are cleaned, reset, and ready

  • Keep the entrance, host stand, and waiting area to brand standard (tidy, premium, “camera-ready”)

  • Handle guest questions, special requests, and feedback with empathy and urgency

  • Support service flow when needed (menus, water, small guest touchpoints)

  • Follow daily checklists and shift handover notes to keep standards consistent

What We’re Looking For

  • Minimum 2 years experience as a Host/Hostess (restaurant, café, hotel, or high-volume venue)

  • Strong communication skills and confidence speaking to guests

  • Fluent English; Arabic is a plus

  • Organized, fast learner, comfortable with reservation/waitlist systems

  • Calm under pressure during busy breakfast and weekend peaks

  • Professional grooming and a genuine hospitality mindset

  • Team player with strong ownership and attention to detail

What We Offer

  • Competitive package (salary + benefits)

  • Training and clear standards (you’ll never be left guessing)

  • Growth opportunities as we expand and open new formats

  • A high-performance culture built on respect, ownership, and teamwork

Location: Abu Dhabi or Dubai UAE
Schedule: Rotational shifts (including weekends and peak hours)

To Apply: Submit your CV (a short note on your availability is a plus).

Joud Coffee

About Joud Coffee

Our mission at Joud Coffee is to delight our customers and unite our communities with every cup.

We're dedicated to creating a warm, welcoming environment where exceptional coffee and great company go hand-in-hand. With handpicked beans from the best global growers, we ensure a rich and quality coffee experience.

Joud Coffee is a hub of innovation and collaboration, fostering a culture where learning, growth, and enjoyment intersect. Ideal for those passionate about the coffee industry, we offer a supportive environment for career development and creative ideas.

Join the Joud Coffee family, where every cup is a step towards building a strong, coffee-centric community.

Industry
Food & Beverage
Company Size
51-200 employees
Headquarters
Abu Dhabi, AE
Year Founded
2015
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