Job Description

📍 Hamburg – Edmondo, Hohe Bleichen 17

🕒 Teilzeit (30h/Woche) | 2 feste freie Tage

✨ Why this role is a great opportunity

Do you believe that a great dining experience starts with a genuine welcome?

At Edmondo, every guest experience begins the moment someone walks through our doors.

Located in the heart of Hamburg, Edmondo combines authentic Italian cuisine with one of the city's most unique dining atmospheres. As our Host or Hostess, you'll be the first smile our guests see, creating a warm and welcoming environment that sets the tone for the entire experience.

If you enjoy connecting with people, creating positive first impressions and making every guest feel special, we'd love to welcome you to our team.

🚀 Your role & responsibilities

You are the first face of Big Mamma and the person who creates the atmosphere from the very first moment.

• Welcome every guest with warmth, energy and genuine hospitality

• Manage reservations and organize the seating plan efficiently

• Coordinate guest flow with the restaurant team throughout the service

• Create a welcoming and relaxed atmosphere, even during busy services

• Support guests with professionalism, empathy and attention to their needs

• Work closely with the service and management teams to ensure a seamless guest experience

👉 Your hospitality is the first ingredient of the Big Mamma experience.

💡 What we're looking for

• Previous experience in hospitality, guest relations or customer service is a plus

• Passion for creating memorable guest experiences

• Excellent communication and interpersonal skills

• Positive attitude and confident presence

• Ability to stay organized in a fast-paced environment

• Fluent English is required; German is a strong advantage

We value personality, empathy and genuine hospitality just as much as experience.

💰 What we offer

• Unbefristeter Vertrag

• Teilzeit (30 Stunden/Woche) + 2 feste freie Tage

• Salary + Trinkgeld

• 🍝 Daily Mitarbeiteressen

• 🍕 Staff discount in all our restaurants

• 🌍 Real growth opportunities within the group

• Continuous training and development

• A dynamic international team in one of Hamburg's most unique restaurants

❤️ Who we are

Big Mamma is a fast-growing French-Italian restaurant group with 30+ locations across Europe.

Our mission is to bring authentic Italian food culture to life through quality products, traditional techniques and unforgettable hospitality.

At Edmondo, we believe every unforgettable meal begins with an unforgettable welcome and our Host team makes that happen every single day.

🌍 Equal Opportunities

Big Mamma is proud to be an equal opportunity employer.

We welcome applications from all qualified candidates regardless of gender, gender identity or expression, sexual orientation, ethnicity, religion, national origin, disability, age or any other legally protected characteristic.

Für diese Stelle berücksichtigen wir grundsätzlich Bewerber*innen mit den folgenden Berufsqualifikationen:
Host, Hostess, Gästebetreuung, Guest Relations, Guest Relation Agent, Empfangsmitarbeiter Gastronomie, Restaurant Hostess, Restaurantempfang, Gästebetreuer, Front Desk Mitarbeiter, Customer Service Gastronomie, Front of House Mitarbeiter

👉 Werde das erste Lächeln unserer Gäste und gestalte unvergessliche Erlebnisse bei Edmondo! ✨

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