Job Description

Tradition Meets a New Era at Urbana Country Club

Urbana Country Club is where timeless hospitality meets bold innovation. We're looking for passionate and dedicated professionals to join our team as we continue to redefine private club and resort experiences in the Midwest.

Our team is built on a foundation of respect, inclusion, and excellence. We’re proud to create a workplace where individuals are valued, supported, and empowered to grow. If you're committed to gracious service, exceptional standards, and being part of something extraordinary—we want to meet you.

In recent years, we've launched a luxury resort facility with a full-service spa, state-of-the-art fitness center, and guest suites. In Spring 2025, we debuted a championship golf course designed to rival the best in the country. And we're just getting started.

Join us as we shape the future of modern leisure—one experience at a time.

Requirements

The Fine Dining Host at Urbana Country Club serves as the first point of contact for members and guests, setting the tone for a refined and welcoming dining experience. This role requires a polished demeanor, strong organizational skills, and a service-first mindset. The host is responsible for managing reservations, seating, and flow of service in a professional and efficient manner, ensuring each guest feels genuinely welcomed and valued.

KEY RESPONSIBILITIES

• Greet members and guests warmly by name whenever possible; maintain a calm, gracious, and professional presence at the podium.
• Manage and coordinate reservations using the Club’s reservation system, including member preferences, table requests, and pacing of the dining room.
• Escort guests to their tables, ensuring proper menus are presented and servers are notified promptly.
• Communicate table status and flow of service to the management and serving teams to ensure seamless operations.
• Maintain a neat and organized host stand, dining room entrance, and reservation book.
• Answer phones professionally, providing accurate information about hours, events, and dining availability.
• Track special requests, dietary restrictions, anniversaries, and other guest notes to support personalized service.
• Assist with coat check, event seating, or special service needs as required.
• Ensure compliance with club policies and dress code standards at the door.

QUALIFICATIONS & SKILLS

• Previous experience in fine dining, hospitality, or private club service preferred.
• Outstanding interpersonal skills with a warm, confident, and polished demeanor.
• Strong organizational and multitasking skills in a fast-paced, detail-oriented environment.
• Familiarity with reservation systems (e.g., OpenTable, SevenRooms, or similar) a plus.
• Professional appearance and communication skills, with a sincere desire to serve others.
• Ability to remain composed, courteous, and discreet in high-profile or member-sensitive settings.
• Must be able to stand for extended periods and occasionally assist with lifting or light setup.

SCHEDULE & WORK CONDITIONS

• Variable schedule including evenings, weekends, holidays, and special club events.
• Indoor and seasonal outdoor dining settings; must be comfortable working at both.
• Collaborative and member-focused environment with expectations for poise and discretion.

Benefits

Pay Range:

$15-$22 per hour based on experience.

Full Time Employees

• -Medical/Dental/Vision Insurance
• Life Insurance
• 401(K)
• Flexible Spending Account (HSA)
• Tuition Reimbursement
• Paid Vacation