Terranea Resort

Host - bashi (Part Time)

Terranea Resort  •  $19/hr  •  Rancho Palos Verdes, CA (Onsite)  •  9 hours ago
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Job Description

  • To provide an exceptional guest experience
  • Maintain the company image and vision statement
  • Participate in ongoing training and encourage the personal development of all associates

Responsibilities

  • Greet guests at the door and escort/direct them to a table
  • Set tables according to service standards
  • Introduce the guests server as they sit down
  • Communicate with the kitchen regarding guests counts and length of wait for tables
  • Always smile and greet guests with a warm welcome
  • Check in with guests to ensure satisfaction with each food course and/or beverages
  • Maintain cleanliness of work areas and hostess stand throughout the day
  • Make silver ware roll ups throughout the shift
  • Ensure uniform and personal appearance are clean and professional
  • Welcome and acknowledge all guests according to company standards
  • Run food and bus tables when you find extra time
  • Anticipate and address guests` service needs
  • Check the restroom and perimeter of the restaurant every 30 minutes to ensure cleanliness
  • Thank guests with genuine appreciation
  • Perform other reasonable job duties as requested by Supervisors

Additional Duties & Responsibilities:

  • Adhere to departmental policies and procedures
  • Effectively communicate with peers, management, line and front of the house employees
  • Be responsible for the cleanliness of the immediate work area as well as the general property and perimeter
  • Subscribe to proper grooming, dress and uniform standards as set forth by Company policy
  • Be courteous to all guests and coworkers
  • Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately

Qualifications

  • Energetic, enthusiastic and motivational individual
  • Must be able to speak, comprehend, and read English
  • Must have strong communication skills
  • Ability to implement and uphold service standards
  • Ability to interact with all associates and guests of the resort
  • Ability to work well in stressful, high-pressure situations
  • Must be able to stand or walk for long periods of time

Experience, Education, & Licensure:

  • High School diploma preferred
  • Food Handler’s Card needed

Compensation

Base pay rate $19.19/Hr.

Terranea Resort

About Terranea Resort

Terranea Resort offers a unique environment, where panoramic ocean views foster a peaceful ambiance along the Palos Verdes Peninsula. Since we opened our doors in 2009, Terranea has diligently worked to earn a reputation as both a premier resort that takes care of its guests and an excellent employer that provides a rewarding work environment for our employees.

Our culture and community is built on the collaboration of every team member who walks through our doors. We work hand in hand to make sure we operate our business in a safe and responsible way—that protects the health of our guests, associates, their families, and the land around us.

"Life is Different at Terranea." It's something we often say, because it's true. We're not like most workplaces. Aside from our spectacular physical environment, nestled along the pristine patch of coastline in Palos Verdes, we also work as a team to create a spectacular work environment that encourages, motivates, empowers, and rewards. We want associates to create their dream career, so we focus on providing the tools and resources to make that happen. We offer numerous cross-training courses, professional memberships, management classes, and more. We want associates to be proud of their career and proud to work at Terranea.

Industry
Travel & Hospitality
Company Size
501-1,000 employees
Headquarters
Rancho Palos Verdes, CA
Year Founded
2009
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