Title: HOSTPERSON - Arboretum
Reports to Restaurant Manager Summary of Position: Host
As a Host, your main responsibility is to warmly welcome and greet guests upon their arrival at the restaurant. You will also be in charge of managing the efficient seating of guests to ensure their needs and preferences are met.
Duties & Responsibilities:
Warmly greet all guests as they arrive at the restaurant.
Whenever possible, open the front door for guests entering or leaving.
Manage reservations and walk-ins to seat as many people as possible.
Maintain a seating chart and arrange staggered seating when needed.
Work closely with servers as a team to ensure smooth operations.
Record guest names and party sizes when immediate seating is limited.
Politely find guests when a table becomes available.
Provide guests with estimated waiting time.
Accommodate special seating requests whenever possible.
Seat guests based on their preferences and balance customer flow in service stations.
Offer menus, place settings, and inform guests of their server's name upon seating.
Inspect tables for proper presentation and completeness.
Relay messages or hand off chits to servers and buspersons as needed.
Thank guests as they leave and invite them to return.
Qualifications:
Previous host experience of at least 1 year is required.
Ability to work in a standing position for long periods of time (up to 5 hours).
Excellent communication skills, both clear and effective.
Exceptional grooming habits.
Must have an outgoing personality and a warm, friendly demeanor.
Compensation: $15.00 per hour
We are a family at Juliet Italian Kitchen and are looking for a new member to welcome into our family. We offer a competitive salary, paid time off, health/dental/vision /life insurance, and bonuses. We allow you to spend Thanksgiving, Christmas Eve, and Christmas Day with your loved ones by being closed those three days. About Juliet: Juliet Italian Kitchen is a destination for anyone seeking a relaxed Italian spot for a date night, business lunch or casual weekend brunch. Juliet is in the heart of Austin’s beloved Zilker Park in Central Austin, at The Arboretum in North Austin and soon to be on the square in Georgetown, TX. All locations are known for their patios and welcoming atmosphere. Owned by Veneto Hospitality, Juliet embodies community and camaraderie through shared meals between friends and family. For more information on Juliet Italian Kitchen visit www.juliet-austin.com
Regardless of where you’re from, everyone has a favorite neighborhood restaurant they always crave because it feels like home. Juliet Italian Kitchen, located in the heart of Austin’s beloved Zilker Park neighborhood, strives to be that destination for anyone seeking a relaxed Italian spot for a date night, business lunch or casual weekend brunch. Juliet embodies community and camaraderie through shared meals between friends and family.
A nod to Shakespeare, Juliet replaced long-time Italian institution, Romeo’s, on Austin’s original restaurant row. When owner Daniel Wilkins quickly realized the gap in the local restaurant scene for a neighborhood staple that guests can depend on to satisfy their Italian cravings. Large enough to host walk-ins and reservations for both lunch and dinner, yet upscale enough for special occasions and celebrations, Juliet truly has something for everybody. As they crafted the concept for Juliet, the main objectives remained: warm hospitality and a commitment to excellence in each dish served to guests.
Juliet’s ethos is centered on a warm and welcoming atmosphere lending its feeling of home. The elevated interior showcases local art to bring the classics of Italy to the trademarked weirdness of Austin. The outdoor covered patio allows for enjoyable dining alfresco during pleasant and favorable seasons and for parties of all sizes. Juliet is ideal for large celebrations and offers private dining options, family-style catering and restaurant buy-outs to make each event specially tailored to the guest.
Above all, Juliet takes pride in providing a neighborhood dining experience that guests can call home and looks forward to continuing to serve Austinites and their families for years to come.
