Job Description

About The Brand

Sadie’s restaurant and garden bar in New York City’s Seaport, is bringing New American comfort food, an indoor-outdoor bar experience, and year-round programming to one of Lower Manhattan’s most vibrant waterfront neighborhoods.

About the Role

Seaport Entertainment is looking for aHostto be based in Sadie'sReporting directly to the General Manager,this role is responsible for welcoming/greeting guests to the restaurant and ensuring that they are seated and receive attentive service. The Host duties include maintaining a waitlist of guests during service, distributing menus, confirming restaurant contact information to guests, accepting phone calls, making and adjusting reservations, as well as working with the service team to ensure the restaurant is seated in a timely and efficient manner.

*Please note this is a seasonal position expected to last based on business needs.

What You Will Do

• Warmly welcome guests upon arrival, manage the waitlist efficiently, and escort them to their designated tables, providing a positive first impression. 

• Handle reservations, confirm bookings, and maintain an organized system to optimize table turnover and accommodate guest preferences. 

• Effectively communicate with the restaurant staff to coordinate seating arrangements, manage guest flow, and address any special requests or considerations. 

• Assist guests with inquiries, provide information about the menu, and offer guidance on restaurant policies to ensure a seamless dining experience. 

• Keep the host/hostess station and waiting area tidy, contributing to the overall cleanliness and attractiveness of the restaurant. 

• Address guest concerns or issues with professionalism and tact, seeking assistance from management when needed to ensure customer satisfaction. 

• Handle multiple tasks simultaneously, such as answering phones, managing reservations, and coordinating with servers, while maintaining a positive and composed demeanor. 

• Promote special events, menu items, or promotions to guests, contributing to increased sales and overall customer enjoyment. 

• Work collaboratively with the serving staff, kitchen team, and management to facilitate a smooth and efficient dining service. 

About You

• 1+ year of host experience in a fine dining, high volume setting.  

• Excellent interpersonal and communication skills. 

• Strong organizational abilities and attention to detail. 

• Ability to remain calm under pressure and manage waitlist dynamics effectively. 

• Positive and friendly attitude, with a passion for delivering exceptional customer service. 

• Familiarity with reservation systems and basic restaurant operations is a plus. 

• Flexibility to work evenings, weekends, and holidays as needed. 

• Professional appearance and demeanor. 

Physical Requirements

• Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards.
• Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).    
• Ability to stand for long periods of time.    

Compensation: $18 – $24 per hour

OUR BENEFITS

Taking care of our people is at the heart of everything we do and we’re committed to supporting our team with benefits that promote well-being, balance, and growth. From health and wellness to professional development and unique perks, our benefits are designed to help you thrive. Benefits may vary based on employment type and status and may include:

• Medical, dental & vision coverage

• 401(k) with company match contributions

• Life insurance coverage

• Generous paid time off policy

• Free family meal

• 50% employee discount at our businesses

• A robust employee referral bonus program

GROWTH OPPORTUNITIES

To us, your career is more than a job—its a journey. Whether you’re just starting your career or looking to take the next step, you’ll have access to diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Our goal is to promote from within, offering mentorship, collaboration, resources and clear paths to advancement as you build valuable skills. In our culture, growth isn’t just encouraged—it’s expected, and we’re here to support you every step of the way.

NOTICE TO THIRD PARTY AGENCIES

Please note that The Seaport Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Seaport explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Corporation.

This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity.