Job Description

Join LSH Auto as a Host and become the welcoming face of our dealership in Stockport! In this exciting role, you will be instrumental in creating a positive and inviting atmosphere for our customers. Your charm and hospitality will ensure every visitor feels valued right from their arrival.

Your key duties will include greeting customers, providing them with necessary information about our vehicle inventory, and addressing their questions to enhance their experience. Your goal is to ensure that every customer interaction is memorable and reflects the high standards of service that LSH Auto is known for.

This role is perfect for someone with a passion for customer service and a desire to contribute to a leading automotive brand.

Requirements

Key Responsibilities:

• Welcome customers upon arrival and assist them with enquiries.
• Provide detailed information about our vehicles and dealership services.
• Keep the reception and showroom areas tidy and professionally presented.
• Support the sales team by coordinating appointments and facilitating communication.
• Collect customer feedback to help improve service and overall experience.

Qualifications:

• Previous experience in customer service, hospitality, or retail is preferred.
• Strong interpersonal and communication skills.
• Detail-oriented with the ability to multitask in a fast-paced environment.
• Positive demeanour and a genuine passion for helping customers.
• Basic computer literacy.

Benefits

Benefits Include:

• A range of Mercedes Benz training and leadership programmes

• Refer a friend scheme – up to £1000

• Funded ongoing training and development

• Platinum Plus Rewards Scheme

• Colleague Car Purchase Scheme

• Eye care Vouchers

• Life Assurance (4 x annual salary)

• 31 days holiday (including bank holidays), rising to 38 days with length of service

• Wellbeing Support

• Company Pension

• On site gym