Job Description

Join OPHG, a leading local and independent hospitality group in New Orleans, known for owning, operating, and innovating diverse restaurant concepts.

We foster a top-notch employee culture focused on your success. Our proven systems and accountable approach ensure tangible results.

We're seeking passionate individuals to be a part of our team and contribute to our unique guest experiences and thriving business models.

Your success is our success—we invite you to be a part of it.

We are looking for a customer-focused Host to join our team!

You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.
You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely
on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.
Responsibilities:

• Greet guests and seat them at tables or in waiting areas
• Provide guests with menus
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
• Operate cash registers to accept payments for food and beverages
• Answer the phone.
• Take to-go orders when necessary.
• Keep the host stand neat, tidy, and presentable for guests.

Qualifications:

• Previous restaurant hosting or serving experience preferred
• Friendly and customer-focused personality
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate on the telephone
• Must be able to carry trays or supplies (10-30 lbs.)

Complete our short application today!

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

OnePack Hospitality Group (OPHG)

OPHG is a seasoned hospitality leader in the New Orleans area and beyond. OPHG owns, operates, manages, and develops multiple restaurant concepts.

As a local independent restaurant owner, we pride ourselves on providing a best-in-class employee and team member culture that succeeds when you do. As an operator, proven, efficient systems and processes aligned with accountability yield results. As a manager of brands, consistent execution and delivery of the designed experience, coupled with proper management, produce longevity and a return on investment.

As a restaurant and concept developer, it’s fun blending a unique guest experience with an appropriate business model and execution standard to create magic.

We look forward to your contribution. We appreciate the opportunity to participate in your success.