Job Description

Location: Caprock Workforce Community near Mobeetie, Texas, outside Pampa

Pay: $21.00 per hour

Schedule: Overnight shift, 10:00 p.m. to 6:00 a.m. or 11:00 p.m. to 7:00 a.m.

Housing: Free room and board provided

Aramark Nexus is hiring a Night Auditor / Guest Services Worker to join our team at the Caprock Workforce Community near Mobeetie, Texas. This is a full-time overnight hospitality position supporting guests who live and work at this large-scale workforce community.

The Night Auditor / Guest Services Worker serves as a key point of contact during overnight hours and helps ensure guests receive responsive, professional service. This role is responsible for welcoming guests, assisting with reservations and registration, answering questions, responding to guest needs, and coordinating with other departments to resolve concerns.

This opportunity is a strong fit for candidates with experience in guest services, hotel front desk operations, hospitality, customer service, overnight front desk, or night auditor positions.

Team members at Caprock receive free room and board, competitive pay, health insurance, 401(k) with company match, paid time off, and additional benefits for eligible employees. Caprock also provides an opportunity to build experience within a growing Aramark Nexus operation with opportunities for continued development and advancement.

Compensation

• The hourly rate for this position is $21.00 per hour.
• This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.
• Free room and board is provided for this Caprock position.

Job Responsibilities

Schedule: Overnight shift, 10:00 p.m. to 6:00 a.m. or 11:00 p.m. to 7:00 a.m.

Greet and provide customer service to guests while anticipating their needs

• Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
• Book reservations, rentals, and coordinate registration
• Operate a register and/or software system to complete cash and credit card transactions.
• Answers phone calls and emails and delivers messages as needed.
• Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
• Coordinate resolution of guest concerns
• Communicates closely with all departments to ensure a seamless guest experience.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous guest services experience preferred
• Demonstrates excellent customer service skills
• Demonstrates interpersonal and communication skills, both verbal and written
• Demonstrate organizational skills, accuracy, and attention to detail

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.