Job Description

HOSPITALITY SUPERSTARS WANTED | EMERALD STAR HOTEL MOTEL – Join Our Crew (Casuals to Full-Time Leadership!)

Are you ready to join a tight-knit, fast-paced team at one of Emerald’s most popular local destinations? The Emerald Star Hotel Motel is expanding, and we are looking for passionate, energetic Hospitality Superstars to join our team across multiple departments and career levels!

Whether you're after flexible casual shifts to fit your lifestyle or ready to step up into a full-time leadership role to build a serious career, "The Star" has a place for you. We pride ourselves on delivering gold-standard pub experiences, great food, cold drinks, and genuine outback hospitality to our regular locals and regional visitors every single day.

Opportunities available

• Casual Team Members (F&B, Bar & Gaming): Perfect for driven individuals who love fast-paced customer interaction, serving great drinks and running food.
• Supervisors & Assistant Managers (Full-Time): Hands-on floor leaders who know how to run high-energy shifts, direct team flow, enforce strict compliance, and keep our venue operations show-ready.

A day in the life at Emerald Star:

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.
• Deliver top-notch customer service and make every interaction fun and memorable.
• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.
• Help the gaming and wagering team when needed and legally able

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’re a natural at making people feel welcome and have a knack for the little details.
• You’re a team player who is motivated to create magic for both guests and teammates.
• You have a current RSA, BONUS if you have RSG, RMLV and Approved Managers certificate and flexible availability.
• Some gaming experience or willingness to learn would also be an asset.

Ready to put your stamp on a venue locals love? We want to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.