Job Description

Who We Are

Fasken is a leading international business law and litigation firm and was recently voted one of Canada’s Best Employers for 2024. Our firm's over 900 lawyers are located across offices in Vancouver, Surrey, Calgary, Toronto, Ottawa, Montréal, Québec City, London, and Johannesburg and an office in the professional and retail district known as Taza (/Ta-Zah/) on Tsuut’ina lands. Providing strategic and thoughtful advice in all areas of business law, our broad range of clients includes close to half of the Fortune 100 companies, as well as corporate clients, government agencies, regulatory authorities, non-profit bodies and individuals. Our clients' interests are paramount in all that we do and we take pride in supporting our communities. We are a place where bright, talented, and collegial people want to work together, and we work hard together to achieve our goals in a collaborative and efficient way.

A Day in the Life

Reporting to the Manager, Facilities & Business Support Services, the Hospitality Services Assistant plays a crucial role in ensuring a seamless and hospitable environment for both internal and external clients. The primary responsibilities include maintaining the client/coffee service area, preparing boardrooms for meetings, managing inventory, and adhering to Health and Safety protocols. This position demands excellent organizational skills, attention to detail, and a strong commitment to providing exceptional customer service. This role is 100% on site Monday to Friday 7:00 a.m. - 3 p.m.

Key duties and responsibilities include, but are not limited to:

Boardroom preparation:

• Maintain the cleanliness and orderliness of meeting rooms, including arranging furniture, cleaning tables and counters, and organizing supplies.
• Set up catering, beverage service, dishes, glassware, cutlery etc.
• Keep boardrooms fully stocked with coffee and supplies.

Kitchen and coffee station maintenance:

• Maintain organization and replenish kitchen supplies, including a variety of items for beverages and other essentials.
• Keep inventory lists up to date and order supplies as needed.

Inventory Management:

• Keep accurate inventory lists of consumables.
• Support the Hospitality Coordinator with ordering consumables including, alcoholic beverages, non-alcoholic beverages, snacks, fruit etc. as required.

General Office Tidiness:

• Maintain overall cleanliness and organization of the hospitality kitchen and common areas outside the meeting space on the 29th floor.
• Adhere to health and safety protocols, including regular disinfection of high-touch areas.

Required Skills and Experience

• 2 years of previous related hospitality, banquet, or hotel experience.
• Serving It Right and FoodSafe certifications are preferred.
• Ability to stand for long periods of time and lift up to 30 lbs.
• Understanding of inventory management principles.
• Excellent interpersonal and customer service skills.
• Ability to respond effectively to diverse needs and requests.
• Strong verbal and written communication skills.
• Ability to listen effectively and communicate information clearly.
• Superior organizational skills with great attention to detail.
• Ability to multitask and establish priorities efficiently.
• Ability to work well both independently and as a contributing member of a team.

Why Work With Us

Fasken is dedicated to rewarding your contributions and encouraging your professional development. We offer a comprehensive salary and benefits package that is very competitive, together with opportunities for personal and professional growth.

Our benefits include:

• A health and wellness subsidy
• An annual education & tuition reimbursement
• Flexible medical and dental benefits (effective from day one)
• Short term and long term disability insurance
• Personal days
• Employee & family assistance program
• Paid vacation and sick days
• Group retirement savings plan with matching contributions
• Monetary incentive for employee referrals
• Flexible working arrangements
• Opportunities to give back to your community through firm initiatives
• An engaging firm culture that celebrates our hardworking and dedicated people

Diversity and Inclusion

At Fasken we believe a diverse workplace comprises individuals with unique backgrounds, characteristics and qualities. An inclusive workplace creates an equitable environment where individuals are respected and where they are welcome. Fasken is committed to diversity and inclusion in all that we do.

Accessibility and Accommodation

It is important to our Firm that all its members, including those with disabilities, find our workplace to be welcoming and supportive. Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check, employment and educational verification.

Compensation

The typical salary range for this position is $50,000 - $55,000 annually; the base pay offered is based on location and may vary depending on job-related knowledge, skills, experience, internal and market equity.

Your Application

We appreciate hearing from all qualified candidates, however, only those applicants whose background and experience match our requirements will be contacted. You can submit your application via our Careers page