Job Description

Step straight into leadership and put your skills to the test! Grand Traverse Resort and Spa is thrilled to announce the launch of our brand-new Rooms Division Manager-in-Training Program—a year-long post-graduate training designed to fast-track ambitious college graduates into hospitality management.

If you are passionate about guest experiences, eager to learn resort operations from the ground up, and ready to step directly into a supervisory role, this is the opportunity you have been waiting for!

December 2026 + May 2027 college graduates are encouraged to apply.

The Opportunity: Rooms Division Manager-In-Training

• Location: Grand Traverse Resort and Spa (Acme, MI)
• Duration: 1 Year (Full-Time, Year-Round)
• The Goal: A seamless transition into a Full-Time Supervisor or Manager role upon successful completion of the program.

Phase 1: Deep-Dive Departmental Rotations (Months 1–9)

This isn’t your average internship. You will actively rotate through every core department of our thriving Rooms & Lodging division, mastering the logistics, strategy, and teamwork that keep a world-class resort running:

• Front Desk: Master the art of the first impression, guest relations, and front-of-house operations.
• Reservations: Learn the revenue engines, booking systems, and guest planning strategies.
• Guest Services: Deliver the exceptional, high-touch service that defines our resort culture.
• Housekeeping: Understand the operational backbone of resort cleanliness, property standards, and team management.
• Laundry: Dive into high-volume inventory management and the essential logistics of a massive resort operation.

Phase 2: The Leadership Launchpad (Months 10–12)

Your final three months are where your career truly accelerates. Instead of shadowing, you will step up as a Floating Supervisor, playing a critical strategic role in the resort's daily success:

• Finetune Managerial Skills: Gain real-world, hands-on experience managing teams, resolving complex guest situations, and leading shifts.
• Play to Your Strengths: Deploy your unique skills and leadership style where they can make the biggest impact.
• Dynamic Leadership: Float across the Rooms Division to provide a vital supervisory presence exactly where the resort needs you most.

What We Are Looking For

• Education: Recent college graduates with a degree in Hospitality Management, Business, or a related field.
• Passion: A genuine love for the hospitality industry and a drive to lead others.
• Culture Fit: A positive, high-energy attitude, excellent communication skills, and a strong work ethic.
• Ambition: Someone looking for a long-term career home, not just a temporary job.

Why Join Grand Traverse Resort and Spa?

• Fast-Tracked Career Growth: We built this program with a clear destination in mind. If your performance and culture fit align, our ultimate goal is to roll you directly into a permanent Full-Time career in a supervisor or manager capacity.
• World-Class Experience: Gain resume-defining experience at a historic, full-service resort spanning 900 beautiful acres.
• Unbeatable Perks: Enjoy resort discounts, beautiful Northern Michigan surroundings, and a supportive team culture that celebrates your success.

Ready to lead the future of hospitality? Apply today and let's build your career together at Grand Traverse Resort and Spa!

Native American Preference will apply. Must be able to pass a background investigation and drug screen as a condition of employment. This job description is not intended to be all-inclusive. An employee will also perform other reasonable related job responsibilities as assigned by their supervisor and/or other management of the Resort to meet the current needs of the department or business.