Job Description

Join the Caesars Entertainment Family

Why Harrah’s & Tropicana Laughlin Are the Employer of Choice!

When you join our team, you’re stepping into a company that values safety, service, and teamwork. At Caesars Entertainment, we invest in our people, support career growth, and create an environment where you can thrive.

What Sets Us Apart

• Earn Your Bachelor’s Degree for FREE through Caesars Entertainment & our university partners
• Student Loan Debt Assistance to help lighten your financial load
• A People First Culture where every team member is valued
• Affordable Medical, Dental & Vision Plans with flexible options
• 401(k) with Company Match to support your long‑term financial goals
• Caesars Entertainment’s Signature Family Style Service that makes our workplace feel like home
• Paid Time Off so you can recharge
• Exclusive Discounts on hotel stays, dining, entertainment, retail, and more

Hospitality Intern – Harrah’s Laughlin

Why It’s More Than a Job

As a Hospitality Intern, you’ll gain hands‑on experience across multiple departments while learning what makes Caesars Entertainment legendary. You’ll bring positive energy to every interaction, create memorable moments for guests, and help deliver the Family Style Service that defines our brand. This internship is designed to build your skills, expand your knowledge, and prepare you for a future career in hospitality.

$18.00 per hour + Free Room & Board + Meals Provided

What You’ll Do

• Guest Engagement: Greet guests warmly, create positive energy, and maintain an upbeat, enthusiastic presence
• Service Excellence: Anticipate guest needs, provide fast and flawless service, and assist in resolving service issues
• Caesars Rewards: Promote loyalty programs and assist guests with card membership
• Professional Development: Learn operational and administrative functions across multiple departments
• Daily Support: Assist with assigned tasks, special projects, and department initiatives
• Family Style Service: Deliver warm welcomes, sincere gratitude, and consistent service behaviors

Department Rotations

Hospitality Interns will complete 2–3 week rotations in the following areas, gaining a comprehensive understanding of property operations:

Marketing

• Support promotional event preparation and execution
• Assist with social media content gathering and guest engagement
• Track demographic and participation data

Food & Beverage

• Learn front‑ and back‑of‑house operations
• Assist with guest seating, service flow, food running, and basic prep

Finance

• Support daily revenue audits and invoice processing
• Observe budgeting, forecasting, and reporting procedures

Gaming Operations

• Learn the basics of slot and table game operations (non‑dealing)
• Assist with guest service, floor support, and player experience activities

Engineering

• Shadow team members on work orders, preventative maintenance, and safety checks
• Learn about building systems and operational compliance

Hotel Operations

• Experience front desk, housekeeping, and bell services
• Assist with check‑ins, room readiness tracking, and guest service requests

Security

• Learn patrol procedures, incident reporting, and guest safety protocols
• Support guest assistance and observe regulatory compliance

These rotations build foundational skills and leadership competencies essential for a future career in hospitality.

How You Will Create the Extraordinary

• Maintain a professional appearance and demeanor
• Follow all safety protocols and report unsafe conditions
• Adhere to lost and found procedures
• Plan, organize, and complete work efficiently
• Take initiative and go above and beyond for guests
• Accept coaching and feedback with a growth mindset

What You Will Need

• Must be 21 years of age or older
• Proficient in English (verbal and written)
• Comfortable using iOS devices
• Flexible availability, including weekends and holidays
• High school diploma or equivalent
• Must be a current college student pursuing a degree in Finance, Business, Marketing, Hospitality, or a related field
• Basic computer skills and strong customer service abilities
• Ability to work in a high‑volume, fast‑paced environment
• Strong communication and interpersonal skills

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our mission: Create the Extraordinary Our vision: Create spectacular worlds that immerse, inspire, and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars

Be Part of Something Legendary

If you’re ready to learn, grow, and experience the excitement of hospitality at one of the industry’s most iconic brands, we’d be proud to welcome you to the Caesars Entertainment family.