Job Description

Benugo was founded in 1998, we had a vision of not just creating superb, natural food, but giving our customers something that was a real experience. This vision remains true today, with the Benugo brand spread across the UK stretching from our own award-winning high street cafes, museums, public spaces, restaurants and expanding events business.

Excited? Ready to take that step? Don’t hesitate and apply today by sending your CV.

Hospitality Events General Assistant

Reports to: Event Manager, Senior Events Manager

Directorate: Events

£16.00 an hour

We are looking for enthusiastic and flexible individuals to join our team on a fixed-term contract until the end of August (with possibility of renewal).

This exciting role offers flexible working hours based on business needs, with the opportunity for significant additional hours during peak periods.

We are Events by Benugo, the events division of Benugo based in NW1 and found in locations all over central London.

We're all about creating incredible events tailored to our client’s individual requirements in some of London’s most amazing and unique venues.

Drop in interviews to be conducted on Thursday 28th May 14:00-17:00 pending successful CV submission.

ROLE PURPOSE:

To help make the delivery of each Event as smooth and successful as possible. To engage with guests, ensure efficiency and quality of service.

KEY ACCOUNTABILITIES:

General:

• To work within Benugo policies and procedures at all times
• To support the Benugo vision around People, Product, Customers and Profitability
• To engage with the team in a collaborative and constructive manner
• To demonstrate a commitment to customer service excellence and deliver against Benugo service standards

Role Specific:

• Delivering fantastic customer service and facilitating any guest requirements to the best of your ability
• Assisting in the delivery and service of canapé receptions as well as sit down dinners and daytime catering, dependent on the Event requirements
• Setting up the Event, and assisting the Event Manager with loading equipment into the venue if required
• Laying up tables to standard both quickly and efficiently
• Serving food and drinks to guests in the correct style
• Enthusiastically and politely interact with guests as appropriate
• To be polite, courteous and well presented at all times
• Proactively resolve issues/complaints and involve the Event Supervisor or Manager as needed
• Maintain a high standard of cleanliness, in line with Food Safety procedures
• Work well within the team, assisting with other duties and responsibilities as and when required
• To undertake staff training as and when necessary

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, we also offer a range of benefits including:

• Flexibility
• Competitive wage
• Life Assurance
• Opportunity to develop your skills with an expanding and exciting company
• Free meal whilst working
• Employee discounts at several retailers & fitness providers
• Ongoing training and development
• Access to Employee Assistance Programme & our trained Mental Health First Aiders