Job Description

The Role

At Infinite Aged Care, our Hotel Services team plays a critical role in delivering high-quality hospitality and support services that enhance the daily lives of our residents. This includes opportunities across Housekeeping, Servery, Kitchen Assistant, and Café roles, all contributing to a safe, clean, and welcoming environment.

Housekeeping Assistants provide essential cleaning and laundry services, ensuring strong infection control practices and a safe, healthy living environment. Responsibilities include cleaning resident rooms, common areas, dining spaces, administration offices, entrances, outdoor areas, and providing laundry services to support residents’ daily needs.

Servery & Kitchen Assistants provide essential support to our hospitality team by assisting with food preparation, plating, meal service, dishwashing, and maintaining cleanliness in kitchen and dining areas. You play a key role in ensuring residents are provided with nutritious meals and enjoy a positive, welcoming dining experience.

Café Assistants provide friendly and professional service to residents, families, and visitors. This includes preparing and serving beverages, supporting light food service, maintaining high café presentation standards, and creating a warm, welcoming social environment within the facility.

These roles are hands-on and physical, whereby you will do a lot of bending, squatting, lifting and pushing items to carry out your daily tasks safely. It is important you can perform these tasks without risk of injury to yourself, your colleagues and our residents.

About You

You are compassionate, service-focused, and enjoy working in a team environment. You have a positive attitude, strong communication skills, and take pride in delivering excellent service - whether through cleaning, food preparation, or customer interaction.

At Infinite Age Care, we hire on attitude and aptitude, so you DO NOT need experience in the aged care sector, you do however need to be aligned with our philosophy and values, have strong communication skills, be computer literate and a commitment to resident wellbeing as well as the following,

• Demonstrated cleaning, hospitality, food service, or customer service (preferred but not essential depending on the role).
• Ability to work off set checklists on a daily basis and follow agreed procedures for safety.
• Ability to work with chemicals, hazardous products and heated equipment in a very safe manner.
• Ability to work independently and as a member of a team.
• Excellent communication & interpersonal skills and high empathy as interacting with residents is a daily occurrence.
• Ability to turn up to shift on time, be ready to start your shifts and follow the day's activities in a positive manner.
• Adopt a safety-first approach to daily tasks and supporting colleagues at all times so everyone goes home safe and positive.

Who are we?

Infinite Aged Care is a leading provider of residential aged care services with 19 facilities across Australia. We are passionate about aged care, delivering the highest level of service to our residents and creating long lasting memories. We readily offer our employees the opportunity to broaden their skills and achieve their potential. Residential Care Services Locations | Aged Care Facilities | Infinite Care (infin8care.com.au)

Employee Benefits - Why work for us?

• FREE mandatory & self-paced training modules throughout your employment.
• Earn extra income via Carefriends employee referral program (*unlimited referrals)
• Earn extra income via weekly shift bidding for extra shifts in your week.
• Discounted retail, fuel and technology items via Employee discounts provider - Flare.
• Fitness Passport to access discounted exercise, wellness and sporting facilities e.g aquatic centres
• FREE Employee Assistance Program for family, financial and wellbeing support services.
• Ability to cross-skill into hospitality and resident engagement teams.
• Ability to span your career across our 17 homes nationally.
• Dedicated and structured workplace induction plan with an assigned buddy for your initial shifts.
• Companywide safety-first workplaces for our residents, families and staff.
• Defence/Military Veterans are encouraged to apply.

Come join us and play your part in Making Aged Care Great!!

NOTE: To be successful in this position you will be required to complete pre-employment checks. You will also need to hold a current NDIS clearance and/or be happy to apply (How to apply | NDIS). Part of your application will be providing proof of age e.g. driver's license or age card (Passport will not be accepted). If you don’t have this, you will need to apply via the state-based Department of Transport websites.