Job Description

Hospitality & Partnerships Manager (Fixed Term Contract)

Fixed Term Contract to provide cover during a period of long term sickness

We are looking for an experienced and proactive Hospitality & Partnerships Manager to join our team on a fixed term basis, providing cover during a period of long term sickness.

This is an exciting opportunity to play a key role in supporting the delivery of exceptional hospitality and events across our three South Bank venues. You will work closely with our events team, key clients and operational teams to ensure the smooth planning and delivery of events while maintaining the high standards our clients expect.

The Hospitality & Partnerships Manager will oversee hospitality services, support key client relationships and partnerships, and ensure the successful delivery of VIP and large scale events. The successful candidate will be an organised and commercially minded professional with excellent communication skills and a passion for delivering outstanding customer experiences.

Main Responsibilities

• Act as the key point of contact for VIP and large incoming events.
• Support the Events Coordinators in implementing processes and managing key client accounts.
• Ensure purchase orders and event payments are processed accurately and in a timely manner.
• Prepare bespoke proposals for enquiries within agreed timeframes.
• Produce accurate function sheets to ensure seamless event delivery by the Operations team.
• Prepare regular reports on hospitality activity, financial performance and key business metrics.
• Support the management of key partnerships to strengthen our brand and business relationships.
• Monitor guest feedback and implement improvements to enhance the customer experience.
• Provide day to day support and guidance to the events team to ensure exceptional service delivery.

About You

You will have:

• Proven experience in hospitality, events or a similar client facing environment.
• Previous experience managing VIP clients and large scale events.
• Strong account management and relationship building skills.
• Experience managing purchase orders, payments and revenue tracking.
• Experience preparing proposals and function sheets.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience preparing reports and analysing financial and operational performance.
• Excellent communication and stakeholder management skills.

A Bit About Us

Since launching in 2008, Green & Fortune has established itself as an award winning independent hospitality company operating across both retail and events. We operate across iconic London venues including Kings Place in King's Cross, Sea Containers and Rose Court on the South Bank, Central Hall Westminster and our newest venue, One Southbank Bridge.

Hospitality is at the heart of everything we do, and we genuinely care about our people. We are looking for someone who shares our passion for delivering exceptional service and creating memorable experiences for our clients and guests.

If this opportunity sounds like the right fit for you, we would love to hear from you. Please apply today. A full job description is available on request.

Green & Fortune is committed to creating a diverse, equitable and inclusive workplace where everyone feels welcome and valued. We encourage applications from people of all backgrounds and are happy to provide reasonable adjustments throughout the recruitment process. If you require any support, please contact our People Team at people@greenandfortune.co.uk

Please note that applicants must have the right to work in the United Kingdom.